[Hiring] Arabic CX Agent Tester @Mercor

Role Description

• Complete 10 test calls with the CX agent, following the prompts and scenarios provided.
• Conduct 10 QA reviews of calls, assessing accuracy, tone, clarity, and naturalness.
• Provide clear written feedback on conversation flow and user experience.
• Work independently to ensure high-quality evaluations and feedback.

Qualifications

• Native Arabic speaker.
• Prior data annotation experience.
• Able to place calls to an EU, UK, or US phone number.
• Ability to make clear phone calls with good audio quality.
• Available to start immediately.

Requirements

• Start Date: Immediate

Application Process

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: Interview Process
• For any help or support, reach out to: [email protected]
• Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.