[Hiring] Production Training Support Communications Analyst @Govcio

Role Description

GovCIO is currently hiring a Production Training Support Communications Analyst to support training efforts by helping translate technical updates for the Department of VA Veteran Readiness and Employment (VR&E) Readiness and Employment System (RES) into clear, actionable communications. This position will be in the United States and will be a fully remote position.

The Production Training Support Communications Analyst is well‑suited for someone who enjoys simplifying complex information, coordinating across fast‑moving teams, and ensuring that end users understand the impact of ongoing technological changes.

Primary Objectives

• Partner with Agile teams (Scrum Masters, Product Owners, Business Analysts, Developers) to understand upcoming technical changes and craft communication materials that are clear, concise, and user‑friendly.
• Assist in preparing communication artifacts such as release notes, deployment announcements, sprint or PI updates, FAQs, success stories, and readiness materials.
• Maintain communication timelines aligned to Agile cadences (sprints, increments, release cycles) and ensure timely delivery of messaging.
• Help manage and update communication channels such as intranet pages, email distributions, collaboration platforms, and knowledge repositories.

Qualifications

• Bachelor’s degree in communications, or commensurate experience with training and support systems.
• 5-8 years of work experience.
• Strong writing and storytelling abilities, especially when simplifying technical concepts for non‑technical audiences.
• Strong organizational skills with the ability to manage multiple communication threads simultaneously.
• Eagerness to learn technical concepts and collaborate with cross‑functional teams.

Requirements

• Experience using collaboration and work‑tracking tools (e.g., Jira, Confluence, Teams, SharePoint).
• 1+ year of experience in software industry using AGILE methods.
• Ability to obtain and maintain a Suitability/Public Trust clearance.

Benefits

• Posted Salary Range: USD $71,150.00 - USD $75,000.00 /Yr.