[Hiring] Communications Lead @Cisco

Role Description

We are seeking a strategic communications specialist to drive engagement and adoption of key initiatives across our global sales organization. This role is ideal for a forward-thinking communicator who thrives in a fast-paced environment and excels at leveraging AI-driven tools to translate complex information into compelling, accessible narratives. You will partner with a dynamic team to ensure our field remains informed, highly engaged, and equipped to succeed through data-backed communication strategies.

Your Impact

• Develop and execute integrated communication strategies for enablement programs, product launches, and organizational initiatives, utilizing generative AI to tailor messaging for diverse global audiences.
• Create high-impact content across email, digital platforms, video, and social channels, employing AI-assisted writing tools to optimize clarity, tone, and engagement levels.
• Partner cross-functionally with GFE teams, product, sales operations, and corporate communications to align messaging and storytelling, using AI-driven sentiment analysis to refine change management efforts.
• Identify communication gaps and proactively recommend solutions; utilize advanced analytics and AI-powered reporting tools to measure engagement, derive actionable insights, and iterate on strategy.
• Build and optimize communication channels and cadences, leveraging predictive analytics to determine the most effective mix of top-down, peer-to-peer, and grassroots communication.
• Collaborate with the broader employee communications team to maintain consistency with corporate messaging while utilizing automated content-tagging and distribution tools for field-specific personalization.

Qualifications

• Bachelors Degree and 5+ years of experience in Communications roles.
• Experience in supporting communications for sales teams and familiarity with sales enablement, field operations, or technology environments.
• Proven experience in internal communications, marketing, or a related field with strong editorial judgment and a track record of adopting new technologies.
• Excellent written and verbal communication skills; ability to write, edit, and publish independently, utilizing AI productivity tools to enhance efficiency and output quality.
• Demonstrated ability to manage multiple projects simultaneously while maintaining high standards and meeting strict deadlines.
• Strong organizational and project management skills, with experience using digital collaboration and workflow management systems.
• Ability to influence and communicate effectively across all levels of leadership, backed by data-driven insights.
• Collaborative mindset with a customer-centric approach to internal audiences.

Preferred Qualifications

• Proficiency with communication platforms, AI-driven content creation tools, and advanced measurement/analytics suites.

Benefits

• Medical, dental and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short and long-term disability coverage.
• Basic life insurance.
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco.
• 16 days of paid vacation time per full calendar year for non-exempt employees.
• Flexible vacation time off program for exempt employees.
• 80 hours of sick time off provided on hire date and each January 1st thereafter.
• Optional 10 paid days per full calendar year to volunteer.