[Hiring] Head of Market Growth @Rockstar

Role Description

The company is entering new markets faster than ever, and they need a leader who can build the repeatable system that turns every new launch into a thriving, self-sustaining marketplace. As their Head of Market Growth, you'll own the strategy and execution behind taking a market from launch to scale by creating exceptional experiences for hosts and members, building a powerful local vendor ecosystem, and establishing the growth flywheel that fuels long-term expansion.

Qualifications

• 10+ years leading marketplace, growth, partnerships, or operations teams, including significant ownership of a business, market, or P&L.
• Proven success launching or scaling new markets for a marketplace, franchise, or multi-location business.
• Experience building vendor, channel, or partner ecosystems that create measurable business value.
• Demonstrated success improving customer experience, retention, referrals, or other organic growth drivers.
• Ability to design scalable operating models instead of solving problems one market at a time.
• Comfortable making decisions using metrics such as CAC, LTV, occupancy, funnel conversion, referrals, and NPS.
• Experience building, leading, and developing high-performing distributed teams.
• Strong communicator who can align executives and cross-functional partners around ambitious growth initiatives.

Requirements

• Lead the strategy and execution for every new market, ensuring each reaches 250 active units within six months while maintaining high quality standards.
• Design and continuously improve the repeatable systems, processes, and launch playbooks that allow markets to scale beyond the initial launch phase.
• Build national and local partnerships with brokers, lenders, contractors, property managers, photographers, and other vendors that help hosts succeed.
• Create referral engines that encourage members, hosts, and vendors to become active advocates who fuel organic growth.
• Partner with Product, Sales, Marketing, Member Experience, and Host Experience to improve occupancy, NPS, move-in quality, and host success.
• Use data to evaluate launch performance, identify growth opportunities, reduce customer acquisition costs, and optimize every market.
• Hire, coach, and develop Market Account Executives and ecosystem leaders while aligning multiple departments around successful launches.
• Run structured experiments, evaluate results, and continuously improve how the company enters and scales new markets.

Benefits

• Fully remote position – the company swears!
• Competitive compensation package including an equity incentive plan and company-wide bonus opportunity.
• National medical, dental, and vision healthcare plans.
• Company provided life insurance policy.
• Optional accidental insurances, FSA, and DCFSA benefits.
• Unlimited paid-time (PTO) policy with eleven (11) company-observed holidays.
• 401(k) plan.
• Twelve (12) weeks of paid time off for both birth and non-birth parents.
• The opportunity to do what you love at a company that is at the forefront of solving the affordable housing crisis.
• $175,000 – $200,000 a year.
• Compensation is based on the role's scope, national market benchmarks, the person's expertise and experience, and the impact of their contributions to our business goals. In addition to base compensation, there is potential for a bonus based on growth targets.