[Hiring] Director, Veterinary & Pet Distribution @Pets Best Insurance Services, LLC

Role Description

Pets Best is seeking a Director, Veterinary & Pet Distribution who will own the strategy, growth, and performance of Pets Best’s veterinary industry and broader pet ecosystem distribution channel. This leader is responsible for securing and developing new partnerships and scaling existing partnerships across corporate owned veterinary practice groups, practice management and point solution software providers, pet services, and industry stakeholders while driving meaningful increases in new business written (NBW) and partner engagement.

This role operates at both a strategic and operational level—setting channel direction, influencing executive stakeholders, and building scalable frameworks—while also ensuring strong execution through a high-performing team. The Director will serve as the internal and external face of the Veterinary/Pet channel, representing the business in executive forums, industry relationships, and key strategic initiatives.

Qualifications

• 7+ years of experience in business development, partnerships, or distribution, preferably in insurance, benefits, fintech, or digital marketplaces.
• Demonstrated success building and scaling affinity distribution channels.
• Proven experience managing and developing direct reports.
• Strong negotiation skills with experience structuring commercial and commission-based agreements.
• Highly analytical and comfortable using data to inform decisions and performance discussions.
• Excellent executive communication skills—written and verbal.
• Ability to operate comfortably in a fast-paced, growth-oriented environment with evolving priorities.

Requirements

• Define and own the end-to-end veterinary and pet distribution strategy, aligned to Pets Best and IPH enterprise growth objectives.
• Establish multi-year growth plans, including NBW targets and partner penetration goals within the veterinary/pet channel.
• Prospecting, structuring, and negotiation of strategic partnerships and enterprise-level deals, including commercial terms, API integrations, and co-marketing agreements.
• Build and maintain executive-level relationships with key partners and industry stakeholders.
• Own performance outcomes of the Vet/Pet channel, including sales, conversion, and partner ROI and retention.
• Drive partner performance through joint business planning, performance reviews, and ongoing optimization efforts.
• Work cross functionally with partner marketing and sales enablement to execute go-to-market strategies, in addition to providing oversight on sales enablement activities.
• Build, lead, and develop a high-performing, multi-functional team across business development, account management, and partner success.
• Work with Finance and Analytics to ensure profitable growth, performance insights and partnership commission structures.
• Serve as a thought leader in the veterinary and pet ecosystems to identify trends, risks and opportunities as needed for forecasting and strategic planning.
• Lead, coach, and develop a Sr Account Executive, setting clear expectations, goals, and development plans.
• Foster a collaborative, accountable, and results-driven team culture.
• Ensure efficient division of responsibilities across prospecting support, partner onboarding, and ongoing account management.
• Provide ongoing feedback, performance management, and professional development support.

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)