[Hiring] Business Development Representative @Swiftly

Role Description

The Business Development team is a critical part of Swiftly’s growth engine, responsible for identifying and engaging with transit agencies that would benefit from Swiftly’s platform. This role is ideal for ambitious individuals passionate about making a tangible impact in the transit industry while laying the foundation for a career in sales.

As a Business Development Representative, you will play a pivotal role in fueling Swiftly’s growth by identifying and engaging with prospective transit agencies. Your mission will be to uncover opportunities, qualify leads, and set the stage for successful partnerships between Swiftly and public transit agencies in North America.

You will also work as a bridge between the Marketing team and the Sales team, effectively turning Sales Qualified Leads (SQLs) into Sales Qualified Opportunities (SQOs).

What You'll Do

• Prospect Research: Conduct research on prospective customers to identify their unique challenges and needs.
• Prospect Engagement: Conduct thoughtful outreach via email, phone, and social media to identify prospective agencies that align with Swiftly’s mission and solutions.
• Lead Qualification: Use discovery techniques to assess an agency’s needs and challenges, ensuring a strong fit with Swiftly’s platform.
• Account-Based Marketing: Work with the Sales and Marketing team to develop account-based plans to strategically target and nurture high-value accounts.
• Collaboration: Partner with Account Executives and Solutions Engineers to create effective account strategies and support the sales process.
• Conference support: Travel for training purposes and public transit conferences.
• Develop AI Processes: Create AI-driven processes that shape how we approach business development and maximize efficiency.
• CRM Management: Maintain detailed and accurate records of outreach efforts, prospects, and lead qualifications in Swiftly’s CRM system (Salesforce).
• Learning & Growth: Stay informed on public transit trends and develop a strong understanding of Swiftly’s value proposition to effectively communicate with prospects.
• Lead Generation: Generating high-quality leads that convert into opportunities for the sales team.
• Transit Industry Knowledge: Developing a robust understanding of transit agencies’ challenges and positioning Swiftly as the solution.
• Important Metrics: Consistently meeting or exceeding key performance metrics, such as qualified meetings scheduled, outreach activity levels, SQOs booked, and pipeline generated.

Qualifications

• 0-3 years experience and a genuine interest in public transit.
• Excited by Swiftly’s mission to make cities move more efficiently.
• Strategic communicator who can engage with a wide range of stakeholders, from frontline staff to senior executives.
• Self-starter with strong organizational skills and attention to detail.
• Enjoy traveling to conferences and meeting new people.
• Eager to grow your career in sales and business development.

Pay Range

In accordance with pay transparency laws, please see the approximate salary ranges below. These ranges represent the anticipated low and high end of the salary and any on-target earnings (if applicable) for this position.

• US: $68,000 - $114,000 USD OTE
• Canada: $89,000 - $119,000 CAD OTE

Benefits

• Competitive salary
• Equity compensation for every employee
• Medical, Dental and Vision
• Retirement with Employer Match
• Flexible Spending Account (FSA)
• Home office setup reimbursement
• Monthly cell/internet reimbursement
• Monthly "Be Well" stipend
• Flexible PTO with a recommended minimum
• Flexible work environment
• 16 paid holidays, including holidays in months without US national holidays
• 12 fully paid weeks of leave for childbirth/adoption
• Travel note: Swiftly employees can generally expect to travel 1–2 times a year for in-person company or team offsites.

Company Description

Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%.

Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship.