[Hiring] Director, Business Development @Ticketure LLC

Role Description

The Director, Business Development is responsible for driving the growth of Ticketure’s PatronManager platform by developing and executing strategies that generate new revenue across small to mid-market museums, zoos, aquariums, and gardens (MZAGs). This role owns the full business development lifecycle, from identifying and qualifying opportunities through negotiation and close, while cultivating strategic partnerships and expanding market reach. You will influence go-to-market strategy, uncover new growth opportunities, and collaborate cross-functionally to drive long-term success. This position reports directly to the CRO.

What You’ll Do

• Own the full business development lifecycle for small to mid-market MZAGs, from prospecting and qualification through negotiation, contract execution, and handoff to Client Engagement.
• Build and maintain relationships with prospective clients, conducting discovery sessions and product demonstrations that align PatronManager's capabilities with their business needs.
• Identify, develop, and close new business opportunities through outbound prospecting, referrals, strategic partnerships, industry events, and market research.
• Partner with Marketing to execute lead generation initiatives and collaborate with Product to share customer insights, identify market trends, and influence product enhancements.
• Prepare proposals, pricing recommendations, RFP responses, and other sales documentation while negotiating contracts that support long-term customer and company success.
• Develop deep expertise in Ticketure's products, industry, and competitive landscape to effectively position PatronManager and differentiate it in the market.
• Maintain accurate pipeline forecasts, CRM data, and sales reporting, providing market insights and strategic recommendations to executive leadership.
• Represent Ticketure at client meetings, conferences, trade shows, and other industry events to strengthen relationships, increase brand awareness, and drive revenue growth.

Qualifications

• 5+ years of proven business development and sales experience.
• Preferred: background in the arts, culture, or nonprofit space.
• Preferred: existing knowledge of Salesforce or PatronManager.

Requirements

• Strong oral and written communication skills.
• Ability to work independently and manage multiple projects and deadlines.
• Possess strong analytical, decision-making, and problem-solving skills.
• Strong attention to detail.
• Excellent organizational and time management skills.
• Effective communication and negotiation skills.
• Strong business acumen.

Benefits

• Base annual salary range of $75,000 - $85,000 est. annually, commensurate with experience.
• Commission.
• Annual bonus based on performance and company success.
• Incentive equity.
• Home office stipend.
• 100% paid medical, dental and vision benefits for employee and legal dependents.
• Company-paid life insurance.
• Traditional and Roth 401k plans.
• Paid parental leave.
• Learning & development opportunities.
• Flexible scheduling.
• Generous PTO and holiday schedule.

Work Environment & Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Regularly communicate and exchange information with colleagues, clients, and stakeholders.
• Spend extended periods working on a computer, utilizing software applications, and operating standard office equipment.
• Remain in a stationary position for extended periods, with occasional movement throughout the work environment.
• Frequently use hands and fingers to operate a computer, keyboard, and other office equipment, and regularly observe and interpret information displayed on screens.
• Occasionally move, lift, or transport items weighing up to 15 pounds.

Location

This is a fully remote position with required travel of minimum 4-6 times per year.

Our Commitment to Diversity & Inclusion

At Ticketure, we believe great ideas come from diverse voices. We’re committed to creating a workplace where every team member feels welcome, respected, and empowered to thrive.

• We do not tolerate discrimination of any kind and provide equal opportunities regardless of race, color, religion, marital status, age, national origin, ancestry, disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under applicable law.
• What makes Ticketure strong is the variety of perspectives, experiences, and cultural backgrounds our people bring to the table.
• We celebrate those differences and know they help us innovate, grow, and serve our clients better.
• Our focus is on building a culture of inclusion where everyone belongs, because when we do that, we all succeed together.