[Hiring] Director, Business Development @ChowNow

Role Description

ChowNow's Partnerships Team builds relationships with business partners and industry stakeholders to accelerate ChowNow's mission of helping local restaurants thrive. Our team works with partners to drive new revenue, expand our reach into new restaurants, and grow order volume through partner networks — while also enhancing the ChowNow product experience along the way. ChowNow is doubling down on its partner strategy as we enter this new chapter: there is enormous room for innovation, new programs, and new partners to fuel our growth.

The Director, Business Development will identify, develop, and close new strategic partnerships for ChowNow, expanding our revenue, our customer base, and our reach across the restaurant tech ecosystem. This is a complex, senior build role — you'll be comfortable with ambiguity and skilled at putting structure around undefined problems, balancing new partner identification, commercial deal-making, and market awareness to unlock new revenue and customer acquisition opportunities.

This high-visibility role will collaborate across various teams to support new partner development and maximize ChowNow's opportunity in the market. You will design and own a scalable new partner discovery and evaluation framework, build a tight feedback loop with stakeholders across the business, and drive the right partnerships — the ones that move revenue, drive new restaurant acquisition, and unlock product capabilities — from first conversation through market launch.

This role reports directly to the VP of Partnerships and will have no direct reports. You'll travel periodically to industry conferences, key partner locations across the U.S., and ChowNow's Los Angeles HQ to build the kind of partner and internal relationships that last. This is a remote role based in Canada.

Qualifications

• 8–10 years of experience in partnerships, business development, channel/reseller, or POS integration roles, ideally within the restaurant tech ecosystem.
• Track record of sourcing and closing new partnerships that drove measurable revenue and new customer acquisition.
• Comfortable dealing with uncertainty and putting structure around complex, unstructured problems.
• Understanding of how APIs work at a working level.
• Skilled at evaluating commercial deal structures, building financial models, and negotiating win-win partnership agreements.
• Self-motivated, detail-oriented, and organized, with a proven ability to build relationships across internal functions and with external partners.
• Passion for helping local restaurants succeed.

Requirements

• Own ChowNow's business development function — including the partner evaluation framework and the partner journey from first conversation to market launch.
• Identify and prioritize new partnership opportunities based on their potential to drive new revenue, new restaurant acquisition, and expand our market.
• Align new partner strategy to company vision, revenue goals, and the product roadmap.
• Become a ChowNow product expert, able to speak fluently with partner prospects about our technical capabilities.
• Partner closely with the VP of Partnerships, Executive Team, Sales, Product, and Marketing.
• Run a structured, disciplined business development process.
• Own day-to-day relationships with key partners across the restaurant tech ecosystem.
• Evaluate ChowNow's potential entry into new markets and adjacent verticals.
• Travel as needed to industry events and partner offices.

Benefits

• Estimated On Target Earnings (OTE): $230,000 - $290,000 CAD (depending on candidate experience and location).
• Ongoing training and growth opportunities.
• A "Best Place to Work" winner multiple times.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - several programs to support your mental health and wellness goals.
• Unlimited Paid Vacation.
• 7 weeks of baby bonding time for all new parents.
• 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching.
• Employer-contributing student loan assistance program or continuing education reimbursement program.
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies.
• Consistent & fair leadership.