[Hiring] Consultant, Business Consulting @Nationwide

Role Description

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role will include project management work with some technical aspects as well. Ideal candidate should have significant underwriting and operations experience in Excess and Surplus/Specialty lines of insurance business.

Key Responsibilities

• Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology.
• Participates in the planning process by identifying complexities, dependencies and duplications.
• Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction.
• Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.
• Serves as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures.
• Responsible for communicating to customers, management and external sources.
• Identifies critical elements of a business process that need to be managed.
• Defines criteria of performance success and reports performance in a cohesive manner.
• Participates in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture.
• Provides significant contribution in executing business unit level change.
• Conducts and leads training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.
• Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company.
• Evaluates new technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements.
• Develops compelling business cases, including gaining senior management input, to accomplish business objectives.
• Identifies, assesses and mitigates business risks associated with current operating model and/or desired target state operating models.
• May provide direction, training and guidance for less experienced staff.
• May assign responsibility for tasks, sets clear objectives and monitors progress and results.
• May monitor project schedules and costs.
• May develop project plans, work breakdown structures and desired outcomes for overall solution delivery.
• Performs other responsibilities as assigned.

Reporting Relationships

• Reports to Director.
• This is an individual contributor role and does not have direct reports; may have opportunity to lead projects or teams.

Qualifications

• Undergraduate studies in computer science, management information, business, mathematics or related field desired.
• Graduate studies are preferred.

Requirements

• Eight plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives.
• Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration.
• In-depth experience with process redesign methods and tools.
• Three years of experience in project management is preferred.

Knowledge, Abilities and Skills

• Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology.
• Sound knowledge of a variety of tools, concepts and techniques.
• Understanding of new technologies and developments in the technology industry.
• Detailed knowledge of the system development life cycle.
• Knowledge of project management concepts and techniques are required.
• Thorough knowledge of facilitation, performance management, organizational design and managing organization change.
• Ability to lead large or sophisticated projects.
• Effective communication skills and ability to deal with ambiguity.

Benefits

• Medical/dental/vision.
• Life insurance, short and long term disability coverage.
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date.
• Nine paid holidays.
• 8 hours of Lifetime paid time off.
• 8 hours of Unity Day paid time off.
• 401(k) with company match.
• Company-paid pension plan.
• Business casual attire.
• And more.