[Hiring] Chief Growth Officer @Student Basic Needs Coalition

Role Description

SBNC is hiring its first Chief Growth Officer (CGO) to turn strong demand and a growing national network into a repeatable growth and earned-revenue model. The CGO will help determine which institutional segments to prioritize, how to position and package our work, what institutions are willing to pay for, and how to move from interest and pilots to recurring paid partnerships. They will work closely with the Executive Director on SBNC's highest-priority sales and relationships while building the systems, pipeline, and team needed to make growth increasingly repeatable.

The CGO will also lead SBNC's marketing, building our brand and positioning with institutional buyers while owning our direct-to-student and alternative distribution strategy. Growth doesn't end at a signed agreement; the CGO will own renewal and expansion, build a partner-success model, and close the loop between the field and product.

This is a player-coach role for someone who can move between strategy and execution.

Responsibilities

• Growth Strategy & Leadership (15%)
  • Set SBNC's growth and marketing strategy across institutional and direct-to-student channels.
  • Achieve targets for Navvy screener adoption, partnerships, and revenue.
  • Own and evolve SBNC's go-to-market strategy for paid offerings.
  • Manage, lead and build the growth function over time.
• Business Development & Earned Revenue (40%)
  • Build and manage a strong, nationwide pipeline of campus, state, system, and other institutional partners.
  • Lead partnership development and sales strategy from initial outreach through negotiation, close, and implementation.
  • Use Hubspot CRM data and forecasting to drive pipeline visibility.
  • Diversify and scale SBNC's earned-revenue base.
  • Hold accountability for the earned-revenue P&L.
• Partner Success & Field Learning (25%)
  • Build a scalable partner-success model.
  • Own renewal and expansion strategy and targets.
  • Partner closely with the Chief Product Officer.
  • Track partner satisfaction and account status.
• Marketing & Direct-to-Student Reach (20%)
  • Lead demand generation, brand awareness, and growth marketing efforts.
  • Build SBNC's brand and positioning with institutional buyers.
  • Own SBNC's direct-to-student reach strategy.
  • Run a structured channel-testing portfolio.
  • Track reach and efficiency metrics.

Qualifications

• Commitment to SBNC's mission.
• Resourcefulness and a sense of urgency.
• A commitment to Design for Scale.
• Comfort wearing multiple hats.
• Treating growth and innovation as an ongoing habit.

Requirements

• Functional or executive-level leadership experience with 7+ years of management experience.
• Personally owned and drove at least $500K in annual recurring revenue.
• Experience leading both new business development and partner success/expansion.
• Experience developing and executing go-to-market strategy.
• Strong relationship-building and communication skills.
• Strategic and analytical mindset.

Benefits

• Medical insurance (100% Paid Employee Only Coverage, 50% for dependents).
• Flexible PTO (after a 90-day introductory period).
• 12 weeks of Paid Parental Leave.
• 11 federally recognized holidays.
• Paid Org-wide office closures.
• Starter 401(k) retirement plan.
• Home office setup stipend.

Other Logistics

• Location: Fully Remote.
• Full-time: 5-day work week, 40-45 hours.
• Salary Range: $170,000 plus a 10% target performance bonus.
• Timeline: Applications will be reviewed on a rolling basis until 10/27.

Equal Opportunity Statement

Building an inclusive, high-performing team that is diverse across lines of personal identity is integral to our success and we are proud to be an equal opportunity employer.