[Hiring] Business Development Manager @IHG

Role Description

The Business Development Manager is responsible for driving sales growth for IHG Commercial Services hotels by identifying and developing new and existing accounts through prospecting and lead response.

• Account Identification and Qualification: Research, evaluate, and profile new and unmanaged IHG accounts using the IHG Way of Sales Solution Selling methodology; leverage internal and external prospecting tools to maintain a robust sales pipeline. Review and respond to group lead activity, as needed.
• Communication and Coordination: Clearly communicate new account opportunities and status updates through sales systems and to all relevant stakeholders; support smooth transitions of new accounts within the Commercial Services team. This is a virtual role that requires strong self-motivation, accountability, and the ability to thrive in a results-driven, high-performance environment.
• Cross-Functional Collaboration: Partner with sales leadership and other teams to set account goals, assign ownership, and coordinate sales efforts effectively.
• Sales Strategy and Reporting: Present the IHG Commercial Services value proposition to clients; demonstrate expertise in dynamic pricing and sales programs; develop and maintain sales reports; guide sales support teams in account research and qualification.

Qualifications

• Bachelor’s or Master’s degree in Marketing, Management, Business, or related field, or equivalent experience.
• 5–8 years progressive service industry experience, including at least 2 years in multi-unit or corporate hotel roles.
• Proficient in sales principles and Strategic Account Management.
• Strong verbal and written communication skills.
• Excellent relationship management, negotiation, and persuasion skills.
• In-depth knowledge of hotel sales, marketing, business planning, and competitor strategies.
• Experience with sales software (e.g., Salesforce).
• Understanding of transient and group RFP processes.
• Familiarity with electronic distribution channels (GDS, internet), hotel operations, central reservations, and rate loading.
• Ability to work effectively in office or virtual environments.
• Willingness to travel approximately 5%, including work from hotels, airports, and remote locations.

Requirements

• Travel – up to 5% [very minimal]
• All qualified candidates are encouraged to apply. While candidates located in the Central, Mountain, or Pacific time zones are preferred to support broader team coverage, applicants from all US locations will be considered.
• Location – Remote: Candidate must reside in the United States.

Benefits

• Impressive room discounts across our many properties.
• Recharge days and volunteering days throughout the year.
• Commitment to supporting wellbeing in your health, lifestyle, and workplace through the myWellbeing framework.
• A unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.