[Hiring] Associate Director, Business Development & Marketing Operations @World Education Services

Role Description

The Associate Director, Business Development & Marketing Operations provides strategic leadership and operational oversight for the Business Development & Marketing organization. This role is responsible for driving operational excellence across sales and marketing functions by optimizing processes, enhancing organizational effectiveness, overseeing business systems, and leading strategic initiatives that support growth and organizational priorities.

• Key advisor to senior Sales and Marketing leadership.
• Creates functional alignment across sales, marketing, product, IT, production, customer service, communications, and other key cross-functional teams.
• Leads sales operations and marketing operations.
• Ensures strong execution and follow-through for key initiatives.
• Helps analyze the best use of WES sales and marketing resources and capacity through a financial lens.
• Manages a team of three direct reports spanning Sales Operations, Marketing Operations, and Project Management functions.

Qualifications

• Bachelor’s degree in business administration, Marketing, Operations Management, or a related field; Master's degree preferred.
• 8+ years of progressively responsible experience in sales operations, marketing operations, revenue operations, commercial operations, or a closely related field.
• 3+ years of experience leading and developing high-performing teams.
• Strong knowledge of sales operations, marketing operations, business process optimization, and organizational effectiveness.
• Proven experience managing Salesforce CRM, reporting environments, and related business technologies.
• Experience with marketing automation platforms and system integrations.
• Strong project and portfolio management skills with the ability to manage multiple priorities simultaneously.
• Excellent analytical and problem-solving skills with the ability to translate data into actionable business insights.
• Exceptional leadership, communication, presentation, and stakeholder management skills.
• Strong understanding of data governance, reporting, and performance measurement.
• Detail-oriented with a focus on operational excellence, data integrity, and continuous improvement.
• Strategic thinker with the ability to align operational activities with business objectives and drive measurable results.
• Ability to thrive in a fast-paced and evolving environment.
• Continuous learning mindset with a commitment to innovation and best practices.
• Strong commitment to WES's mission and values.

Requirements

• 15% Travel is required for meetings throughout the year.
• This is a remote working role.

Benefits

• Competitive compensation and comprehensive benefits.
• Generous time-off policies and flexible scheduling.
• Access to learning opportunities and professional development.
• Comprehensive wellness programs focused on fostering well-being.
• Recognition of achievements and contributions.