[Hiring] Senior Forward Deployed Engineer, AI & Automation @Bask Health

Role Description

We're looking for a Senior Forward Deployed Engineer, AI & Automation to design, build, and deploy AI-powered solutions and automated workflows across Bask Health's platform. This role sits at the intersection of software engineering, artificial intelligence, and real-world business operations.

• Work closely with engineering, product, and operational teams to identify opportunities for AI and automation.
• Take AI and automation initiatives from initial discovery through production.
• Understand existing workflows, evaluate technical approaches, and build integrations.
• Develop backend services and ensure solutions are reliable, secure, and maintainable.
• Integrate large language models and develop production-ready software that delivers operational value.
• Establish reusable engineering patterns for AI-powered features.
• Work directly with stakeholders to turn ambiguous business problems into working software.
• Balance rapid experimentation with strong production engineering standards.

Qualifications

• 5+ years of professional experience in software engineering, forward deployed engineering, solutions engineering, or a comparable hands-on technical role.
• Strong programming experience with JavaScript or TypeScript.
• Experience developing backend applications, APIs, and services using Node.js or comparable technologies.
• Hands-on experience integrating large language models or AI services into software applications.
• Experience building automated workflows, system integrations, or operational tooling.
• Strong understanding of REST APIs, webhooks, and third-party integration patterns.
• Experience developing and maintaining production software.
• Ability to translate business requirements into technical specifications and working solutions.
• Experience integrating multiple systems, services, or data sources.
• Familiarity with prompt design, structured outputs, and practical LLM application development.
• Understanding of error handling, validation, and reliability considerations for AI-powered workflows.
• Experience working with SQL databases and relational data.
• Strong debugging and troubleshooting skills across application and integration layers.
• Experience designing maintainable, scalable backend services.
• Familiarity with cloud infrastructure and modern application deployment practices.
• Understanding of application security, authentication, authorization, and secure data handling.
• Ability to evaluate technical approaches and make sound architectural decisions.
• Experience writing tests and maintaining software quality.
• Ability to investigate and resolve complex production issues.
• Experience collaborating with product managers, engineers, and nontechnical stakeholders.
• Strong written and verbal communication skills.
• Ability to manage technical projects independently from discovery through deployment.
• Strong problem-solving skills and comfort working with ambiguous requirements.
• Ability to balance rapid implementation with long-term maintainability.
• Comfort working in a fast-moving, remote engineering environment.

Requirements

• Previous experience as a Forward Deployed Engineer, AI Solutions Engineer, or Automation Engineer.
• Experience building AI agents or multi-step LLM workflows.
• Familiarity with OpenAI, Anthropic, or comparable AI model APIs.
• Experience with function calling, tool use, and structured LLM responses.
• Familiarity with retrieval-augmented generation (RAG) and vector databases.
• Experience with AI orchestration frameworks such as LangChain or LangGraph.
• Experience developing AI evaluation frameworks or automated quality checks.
• Familiarity with prompt versioning, model selection, and AI cost optimization.
• Experience implementing human-in-the-loop approval workflows.
• Experience with event-driven architectures and asynchronous processing.
• Familiarity with AWS Lambda, SQS, EventBridge, or comparable cloud services.
• Experience with React, Next.js, or full-stack TypeScript applications.
• Familiarity with tRPC, Prisma, or Drizzle ORM.
• Experience with workflow automation tools such as n8n, Zapier, or Make.
• Experience developing internal tools or operational automation platforms.
• Familiarity with multi-tenant SaaS applications.
• Experience working with merchant-facing software or e-commerce platforms.
• Experience integrating healthcare, telehealth, or pharmacy-related systems.
• Understanding of healthcare data privacy and security considerations.
• Experience using AI-assisted development tools such as Cursor or Claude Code.