[Hiring] Forward Deployed Engineer, AI & Automation @Bask Health

Role Description

We're looking for a Forward Deployed Engineer, AI & Automation to help build and implement AI-powered tools, automated workflows, and technical integrations across Bask Health's platform. This role combines hands-on software engineering with practical AI development and workflow automation. You'll work closely with engineering, product, and operational teams to:

• Identify repetitive processes
• Understand technical challenges
• Develop solutions that enhance platform and internal operations efficiency

You'll build services that connect applications, APIs, databases, and AI models, with projects that may involve:

• Automating merchant onboarding tasks
• Streamlining internal workflows
• Improving data processing
• Developing AI-assisted tools for complex tasks

This is a software engineering role, focusing on:

• Writing production-quality code
• Developing backend services
• Integrating third-party systems
• Ensuring automated workflows are reliable, secure, and maintainable

You'll also evaluate the utility of AI versus conventional software logic, including:

• Designing validation, error handling, monitoring, and human-review steps for automated processes

Qualifications

• 3+ years of professional experience in software engineering, forward deployed engineering, automation engineering, or a comparable hands-on technical role
• Strong programming experience with JavaScript or TypeScript
• Experience developing backend applications, APIs, or services using Node.js or comparable technologies
• Hands-on experience building workflow automation, system integrations, or operational tooling
• Practical experience integrating large language models or AI APIs into software applications
• Strong understanding of REST APIs, webhooks, and third-party integration patterns
• Experience developing and maintaining production software
• Familiarity with asynchronous programming and event-driven workflows
• Experience working with SQL databases and relational data
• Ability to translate business processes into technical solutions
• Understanding of application logic, data validation, and structured data processing
• Experience integrating multiple systems, services, or data sources
• Familiarity with prompt design and practical LLM application development
• Experience implementing error handling, logging, and reliable application behavior
• Strong debugging and troubleshooting skills across connected systems
• Understanding of authentication, authorization, and secure API integrations
• Familiarity with cloud infrastructure and modern deployment practices
• Experience working with Git and collaborative software development workflows
• Familiarity with automated testing and software quality practices
• Ability to evaluate when AI is appropriate versus conventional software automation
• Experience collaborating with engineers, product managers, and operational stakeholders
• Strong communication skills and ability to explain technical solutions clearly
• Ability to investigate technical problems independently
• Strong attention to detail and ownership of assigned projects
• Comfort working in a fast-moving, remote engineering environment

Requirements

• Previous experience as a Forward Deployed Engineer, Automation Engineer, AI Engineer, or Solutions Engineer
• Experience building AI agents or multi-step LLM workflows
• Familiarity with OpenAI, Anthropic, or comparable model APIs
• Experience with function calling, tool use, and structured LLM outputs
• Familiarity with LangChain, LangGraph, or comparable AI orchestration frameworks
• Experience with retrieval-augmented generation (RAG) or vector databases
• Familiarity with workflow automation tools such as n8n, Zapier, or Make
• Experience developing event-driven applications or background processing systems
• Familiarity with AWS Lambda, SQS, EventBridge, or comparable cloud technologies
• Experience building scheduled jobs, queues, or asynchronous task processing
• Familiarity with AI evaluation, prompt testing, or output monitoring
• Experience implementing human-in-the-loop approval workflows
• Experience with React, Next.js, and full-stack TypeScript applications
• Familiarity with tRPC, Prisma, or Drizzle ORM
• Experience developing internal tools or operational dashboards
• Familiarity with multi-tenant SaaS applications
• Experience automating merchant onboarding, e-commerce, or subscription workflows
• Experience integrating healthcare, telehealth, or pharmacy-related systems
• Understanding of healthcare data privacy and security considerations
• Experience using AI-assisted development tools such as Cursor or Claude Code