[Hiring] Senior Analyst-AI Forward Deployed Engineer @CREO

Role Description

CREO’s AI Enablement team helps life sciences, healthcare, and technology organizations unlock the value of AI through strategy, governance, adoption of change management, hands-on upskilling, and development. As a Senior Analyst on this team, you will work alongside senior AI Enablement leadership to support client engagements that stand up AI Champions programs, launch workshop series, configure and prototype AI agents and assistants, operationalize governance frameworks, and support user adoption.

This role is ideal for a technically strong, hands-on practitioner who is as comfortable building AI agents as they are walking a non-technical audience through how and why to use one. The right candidate is deeply curious, adapts quickly in a fast-moving AI landscape, and brings the communication skills to translate technical possibilities into practical business outcomes — from the executive conference room to a one-on-one coaching session with an end user. Experience working in health and life sciences is a plus.

Qualifications

• 1–4 years of relevant experience in a technical consulting, AI engineering, or professional services environment; or equivalent demonstrated hands-on experience building and deploying AI solutions.
• Hands-on experience building AI agents and assistants using platforms such as Microsoft Copilot Agent Builder, Azure OpenAI, Azure AI Foundry, or equivalent agentic frameworks.
• Working proficiency in Python for scripting, data processing, and API integration; familiarity with JavaScript or PowerShell a plus.
• Experience working with APIs, knowledge bases, and structured/unstructured data as inputs to AI solutions.
• Deep working fluency with the Microsoft 365 suite, including Copilot, Teams, SharePoint, OneDrive, and Copilot Studio.
• Exceptional verbal and written communication skills; able to explain AI technology clearly to non-technical audiences without sacrificing accuracy.
• Comfortable participating in stakeholder interviews and discovery sessions; able to translate pain points into structured requirements and practical AI opportunities.
• Comfortable working 1:1 with business users to understand workflows and prototype AI solutions.
• Self-directed and organized; able to manage multiple workstreams with competing priorities.
• Genuine curiosity and a demonstrated ability to learn quickly in a fast-evolving AI landscape.
• Strong proficiency in PowerPoint and Word; strong working knowledge of Excel and Outlook.
• Bachelor’s degree in a relevant field or equivalent work experience.
• Commitment to CREO’s core values and making a better, healthier world.
• Travel may be required (local and overnight when appropriate).

Requirements

• Build and Deploy AI Solutions
• Design, build, test, and deploy AI-powered solutions aligned to client business requirements.
• Design, configure, prototype, test, and support AI agents, assistants, and workflow automations using platforms such as Microsoft Copilot Agent Builder, Azure AI Foundry, Azure OpenAI, and the Anthropic API.
• Comfortable working in regulated or compliance-sensitive environments with appropriate documentation and oversight.
• Foundational knowledge of agentic AI concepts including RAG, tool use, and knowledge base configuration; exposure to multi-agent architectures a plus.
• Convert requirements from AI program leads, champions, cloud teams, and solution architects into functional AI solutions.
• Assess, classify, and document AI solutions according to client governance frameworks.
• Package lessons learned, reusable prompts, agent templates, and solution blueprints into scalable assets for future CREO engagements.
• Support AI Enablement Engagements
• Contribute across the full lifecycle of client AI programs, from discovery through deployment and adoption.
• Support and participate in stakeholder interviews, discovery sessions, and working sessions to identify, assess, and prioritize AI use cases.
• Translate client pain points into practical AI opportunities.
• Work 1:1 with business users to understand their workflows and prototype or refine AI solutions.
• Draft requirements documents for AI prototypes and solutions.
• Draft design artifacts and work instructions for AI solutions.
• Serve as a right hand to client-side AI leaders, program leads, and champion communities.
• Comfortable managing personal workload across multiple concurrent engagements.
• Partner with senior AI Enablement consultants, AI engineers, and client leaders to deliver AI strategy, enablement, and implementation support.
• Maintain personal billable utilization at the rate of 1700 hours per year.
• Facilitate AI Upskilling and Training
• Play an active role in helping non-technical users understand, adopt and get value from new AI solutions.
• Present and train non-technical audiences on how to use and update AI solutions.
• Build training recordings and onboarding materials.
• Participate confidently in client meetings as a knowledgeable AI practitioner.
• Support the co-design and co-facilitation of CREO’s AI Foundations workshops.
• Support AI adoption change management including internal communications and awareness campaigns.
• Drive AI Tool Fluency and Teach Back
• Continuously explore and evaluate new AI tools, platforms, and agent frameworks.
• Use AI in your own daily work: drafting, summarization, research, analysis, and solution development.
• Share what you learn through internal knowledge shares and client office hours.
• Approach the fast pace of AI change with genuine curiosity.
• Communicate with Clarity and Confidence
• Translate technical work for non-technical audiences.
• Communicate clearly and confidently in both written and verbal form.
• Translate stakeholder interviews, use-case discovery sessions, and workshop outputs into structured written artifacts.
• Record and summarize technical and executive discussions.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health benefits.
• Flexible work arrangements.
• Professional development opportunities.

Company Description

CREO is dedicated to helping organizations unlock the value of AI through innovative strategies and hands-on support.