[Hiring] Emergency Communications Innovation and AI Intern @World Vision

Role Description

Join the Global Centre Emergency Communications Team as an Emergency Communications Innovation and AI Intern. This remote internship within the US offers a three-month opportunity for talented students and recent graduates eager to dive into the international relief and development field.

Your work will help enhance how emergency communications teams access information, collaborate, track performance, and respond during humanitarian crises, ultimately contributing to greater impact for vulnerable children and communities.

Key Responsibilities

• Workflow Analysis and Automation: Analyze emergency communications workflows and identify opportunities to streamline processes using Microsoft 365, automation, and AI-enabled solutions.
• Process Improvement Solutions: Design and support solutions that reduce manual effort, improve situational awareness, accelerate approvals, and enhance communications delivery during emergencies.
• Dashboard and Reporting Development: Create dashboards, reporting tools, and performance insights that track emergency communications outputs, media coverage, website performance, StoryHub usage, and social media engagement.
• Information and Knowledge Management: Improve information accessibility through enhanced metadata, taxonomy, document management, and knowledge-sharing practices.
• AI Solution Development: Support the design, testing, and implementation of Microsoft Copilot agents and other AI-enabled tools that help communicators quickly access information and improve operational effectiveness.
• Tools and Resource Creation: Develop templates, collaboration workspaces, documentation, training materials, and other resources that strengthen emergency communications capabilities across global teams.
• Research and Innovation: Research emerging AI, automation, and digital transformation practices used by humanitarian organizations, media organizations, and other sectors.
• Recommendations and Prototyping: Evaluate innovative approaches and develop recommendations or prototypes that improve the agility, effectiveness, and responsiveness of emergency communications.

Why Join Us

• Build AI and Automation Expertise: Gain hands-on experience using Microsoft Copilot, Power Automate, SharePoint, Microsoft Teams, and other Microsoft 365 tools.
• Develop Data and Analytics Skills: Learn how to create dashboards, analyze performance metrics, and generate insights that support effective decision-making during humanitarian emergencies.
• Strengthen Project Management Capabilities: Build project management skills while collaborating with multiple stakeholders in a complex international organization.
• Gain Cross-Cultural Experience: Work with communications professionals across countries, cultures, and time zones.
• Explore Humanitarian Communications: Learn how humanitarian organizations respond to emergencies in impartial and neutral ways.
• Receive Mentorship and Support: Benefit from a structured project management approach, regular meetings, clear goals, milestone tracking, and an open-door environment that encourages learning and development.
• Contribute to Meaningful Innovation: Help develop tools, systems, and processes that strengthen emergency communications capabilities.
• Join an Inspiring Community: Form connections with a diverse nationwide intern cohort and colleagues who support children of all backgrounds.

Qualifications

• Microsoft 365 Knowledge: Familiarity with Microsoft 365 applications, particularly SharePoint, Teams, Microsoft Lists, Copilot, and Power Automate.
• Data Analysis Skills: Ability to analyze data and create dashboards, reports, or performance insights using digital tools.
• Information Management Understanding: Knowledge of metadata, taxonomy, document management, information architecture, and knowledge-sharing practices.
• AI and Innovation Interest: Experience with or strong interest in AI-enabled solutions, workflow automation, process improvement, and digital collaboration technologies.
• Technical Advantage: Experience building SharePoint sites, Power BI reports, Power Automate workflows, Copilot agents, or similar automation and AI solutions is desirable but not required.
• Problem-Solving Ability: Strong analytical skills with the ability to identify opportunities for improvement and develop practical solutions.
• Communication Skills: Excellent written and verbal communication skills, with the ability to collaborate effectively across diverse teams and cultures.
• Curiosity and Creativity: Interest in exploring new technologies, experimenting with innovative approaches, and driving continuous improvement.
• Organization and Attention to Detail: Strong organizational skills and the ability to manage multiple priorities while maintaining quality and accuracy.
• Self-Motivation: Ability to work independently while contributing positively within a team environment.
• Commitment to our Mission: Demonstrated commitment to and alignment with the goals, mission, and vision of World Vision.

Requirements

• At least 18 years of age.
• Must be legally authorized to work in the United States and possess a valid U.S. Social Security Number.
• Able to commit to at least 20 hours per week for the entire internship period: 25 January – 23 April 2027.
• Current student or recent graduate from a graduate programme (within 2 years).
• Adhere to World Vision International’s Christian Statement of Faith.
• Willingness to use own electronic devices for internship purposes.

Details

• Location: Remote within the US.
• Internship Cohort Dates: 25 January – 23 April 2027.
• Stipend: This internship is unpaid, but all US-based interns receive a monthly stipend of $800.
• Hours: Full-time and part-time opportunities are available (20-40 hours/week).