[Hiring] AI Strategy & Innovation Lead @Penbrothers

Role Description

AI Strategy & Roadmap

• Define and own the organization's AI strategy and initiatives roadmap, identifying high-value opportunities for AI adoption across business functions.
• Prioritize AI use cases based on business impact, feasibility, and strategic alignment, in partnership with senior leadership.
• Stay current on emerging AI tools, models, and techniques (e.g., LLMs, RAG architectures, agentic workflows) and assess their applicability to the business.
• Build and maintain a pipeline of AI initiatives, from early concept through business case development.

Initiative Definition & Delivery Partnership

• Translate AI opportunities that require technical build-out into clear, scoped initiatives with defined objectives, success metrics, and expected business outcomes.
• Partner closely with the BI, Automations & AI Solutions Manager to assess feasibility, scope, and sequencing of proposed initiatives against the delivery team's capacity.
• Participate in a shared intake and prioritization process with the BI, Automations & AI Solutions Manager to balance strategic AI initiatives against other team commitments.
• Provide subject-matter guidance and requirements clarity to the delivery team throughout execution, without directly managing team members.

Cross-Functional & Stakeholder Engagement

• Act as the primary point of contact for business stakeholders proposing or requesting AI-driven solutions.
• Present AI strategy, roadmap updates, innovation findings, and business impact to senior leadership.
• Build stakeholder buy-in and change management support for AI-driven process changes.
• Identify and communicate risks, dependencies, or resourcing constraints affecting the AI roadmap.

Innovation Scouting

• Scout and evaluate emerging AI tools, platforms, and techniques, running small proofs-of-concept personally or with other teams to test viability before recommending broader investment.
• Champion a culture of experimentation and responsible AI adoption across onshore and offshore teams.
• Recommend new AI tools, platforms, or vendors for adoption based on innovation scouting and pilot results.

Hands-On Enablement Execution

• Independently design, build, and maintain self-paced AI learning programs (e.g., Google Classroom courses), without dependency on the BI/Automations/AI Solutions team.
• Plan and personally deliver AI workshops, biweekly trainings, and hackathons for onshore and offshore employees.
• Build and run the AI Champions network, including content, cadence, and community engagement.
• Create training materials, guides, and other enablement content directly, iterating based on participant feedback and adoption metrics.
• Collaborate directly with other teams (People/HR, business units, department leads) as needed to schedule, localize, or tailor training content — independent of the Solutions Manager's team.

Governance

• Support the development of AI governance policies, including responsible use, data privacy, and risk management practices for AI initiatives.
• Ensure AI initiatives align with broader data governance and compliance requirements.

Qualifications

• At least 2+ years of total professional experience in any of the following fields: technology, data, AI/ML, or a related strategic field.
• Demonstrated experience defining and driving AI or emerging-technology strategy from concept to delivery.
• Experience working with or evaluating AI/LLM technologies (e.g., prompt engineering, RAG systems, AI agents/automation) — hands-on technical background not required, but strong technical fluency is.
• Experience partnering with engineering, data, or BI teams to scope and deliver technical initiatives is strongly preferred.

Requirements

• Strong strategic thinking, with the ability to identify and prioritize high-impact AI opportunities.
• Genuine curiosity and hands-on interest in emerging AI tools and techniques — comfortable running quick pilots and evaluations independently.
• Self-sufficient builder mindset — able to create courses, workshop content, and training materials without needing a dedicated team.
• Excellent stakeholder management and influencing skills — able to drive outcomes through partnership and persuasion rather than direct authority.
• Strong business acumen; able to translate AI capabilities into business value and ROI.
• Solid understanding of AI/ML concepts, generative AI, and modern data architecture sufficient to have credible technical conversations with delivery teams.
• Excellent written and verbal communication skills, including presenting to senior leadership and facilitating training/enablement sessions.
• Comfortable operating in ambiguity and building process/structure where none exists yet.
• Collaborative mindset for technical initiatives — partners with the delivery team's manager rather than commanding it — while being fully capable of executing enablement work solo.

Nice to Have

• Experience designing and personally facilitating enablement programs (training, hackathons, champions networks).
• Hands-on experience independently building training programs, courses, or workshops (e.g., Google Classroom, LMS platforms, or similar), without relying on a dedicated build/dev team.
• Experience with change management or driving org-wide adoption of new tools/technology.
• Familiarity with data governance, AI risk, or responsible AI practices.
• Prior experience in a BPO, EoR, or similar remote-team/outsourcing environment is a plus.
• Background in management consulting, product management, or technical program/innovation management.

Benefits

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.

Our Hiring Process

We utilize AI tools to enhance hiring efficiency and ensure a fair evaluation. Consequently, candidates will engage with an AI Interviewer, supervised by Human Talent Acquisition Experts who will support your entire application journey.

Our AI Expectations: While we encourage you to use AI for CV refinement and research, we require that all interviews and assessments be completed through your own authentic effort. The use of real-time AI assistance during interviews or to complete skills tests is strictly prohibited to ensure a fair and genuine evaluation of your capabilities.