[Hiring] AI and Digital Transformation Advisor @Relief International

Role Description

We are currently recruiting an AI and Digital Transformation Advisor to join our Quality, Impact and Innovation Department. This is a remote, 12-month position open to candidates based in the UK, or any Relief International country of operation within a +/- 4-hour difference from Central European Time (CET). The role has a global remit and works across departments and country programmes to help shape how Relief International adopts and benefits from artificial intelligence and digital transformation.

This role is classified as requiring standard pre-employment checks.

Your Responsibilities

• Lead the development and continuous evolution of Relief International's AI and digital transformation strategy, translating organizational priorities into a practical roadmap of initiatives and opportunities.
• Identify and prioritize opportunities where AI and digital tools can improve efficiency, effectiveness, quality, knowledge management and decision-making across departments and country programmes.
• Coordinate and oversee a portfolio of AI initiatives, ensuring clear objectives, ownership, milestones and measures of success while maintaining responsibility within individual departments.
• Support senior leaders and functional teams in developing business cases for AI adoption, tracking technology investments, licensing costs and demonstrating organizational value and return on investment.
• Develop and implement organization-wide approaches to AI adoption, change management and capability building, helping staff confidently and responsibly use AI in their day-to-day work.
• Design and deliver practical training, guidance materials, tools and learning resources that make AI accessible to both technical and non-technical audiences.
• Work closely with IT and other stakeholders to ensure AI solutions align with cybersecurity, information security, data protection and governance requirements.
• Promote the responsible use of AI, including appropriate human oversight, data privacy, transparency, accuracy and awareness of bias and limitations.
• Lead initiatives that strengthen organizational learning and knowledge management, including the use of AI-enabled approaches to make institutional knowledge more accessible and useful.
• Manage and support the AI and Knowledge Management Intern, providing direction, mentorship and quality assurance.

Qualifications

• Demonstrated experience leading or supporting AI adoption, digital transformation, organizational change or technology-enabled improvement initiatives within a complex organization.
• Strong practical understanding of generative AI technologies and their real-world applications, including tools such as Microsoft Copilot and similar AI platforms.
• Experience translating business or organizational needs into practical technology solutions and measurable improvements.
• Strong project and stakeholder management skills, with experience coordinating multiple workstreams across departments and influencing without direct authority.
• Experience leading change-management initiatives and helping teams adopt new tools, processes and ways of working.
• Excellent communication, facilitation and training skills, with the ability to engage both technical and non-technical audiences.
• Strong understanding of responsible AI principles, including data protection, confidentiality, cybersecurity, human oversight, transparency, accuracy and ethical considerations.
• Highly organized, pragmatic and collaborative, with the ability to manage competing priorities while building trust and credibility across the organization.
• Experience developing AI strategies, AI adoption programmes, knowledge management approaches or enterprise technology initiatives is highly desirable.
• Experience working within international NGOs, humanitarian organizations or other globally distributed organizations would be an advantage.

How To Apply

To apply for this post, click on the Apply button in the job advert page. You will be asked to upload a CV and Cover Letter. The cover letter should be one page and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.

Closing Date

October 26, 2026.

As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviours outlined in the Code of Conduct.

Recruitment to all roles in Relief International includes a criminal records self-declaration, references and other pre-employment checks, which may include police and qualifications checks.

Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.

Relief International countries of operation include: UK, Kenya, Türkiye, Jordan, Syria, Lebanon, Palestine and Pakistan.

If you are shortlisted, salary will be discussed at HR interview stage. If successful, national terms and conditions will apply.