[Hiring] Workfront Solution Architect @Infoverity

Role Description

This is a remote position. As a Workfront Solution Architect, you will lead client engagements that solve complex business process problems across marketing, creative, and content operations. You will combine deep expertise in Adobe Workfront, Workfront Fusion, and Workfront Planning with a strong foundation in process design and operational strategy. You will serve as a trusted advisor to client executives and stakeholders. You will uncover the root causes of process breakdowns and recommend practical changes to people, process, and technology. Your work will drive measurable improvements in throughput, visibility, governance, and user adoption.

Responsibilities

• Lead discovery sessions, stakeholder interviews, and working workshops to understand current-state processes, pain points, and business objectives.
• Assess current-state workflows, organizational structures, and operating models to identify process gaps, bottlenecks, and inefficiencies.
• Develop executive-level recommendations that clearly connect process gaps to business impact and proposed solutions.
• Create current-state and future-state process maps that document handoffs, approvals, decision points, and system touchpoints.
• Define role recommendations, including responsibilities, RACI models, and alignment of Workfront access levels to job functions.
• Recommend organizational and operational model changes to support scalable work intake, prioritization, resource management, and delivery.
• Design governance plans covering decision rights, intake standards, naming conventions, permission models, reporting standards, and platform change management.
• Develop adoption plans that address stakeholder communication, training, change readiness, and success metrics.
• Translate future-state processes into scalable Workfront architectures, including object hierarchy, request queues, templates, custom forms, calculated fields, approvals, dashboards, and reports.
• Design Workfront Planning solutions, including workspaces, record types, fields, and views that connect strategic planning to execution in Workfront.
• Architect Workfront Fusion integrations that connect Workfront with Adobe Experience Manager (AEM) Assets, other DAMs, marketing automation, CRM, ERP, and collaboration platforms.
• Define content strategy and DAM strategy recommendations, including asset lifecycle, metadata, taxonomy, and handoffs between work management and asset management.
• Guide delivery teams through build, testing, and deployment to ensure solutions reflect the approved design and process intent.
• Partner with project managers and account leaders to scope engagements, estimate effort, and shape statements of work.
• Produce clear, client-ready deliverables, including assessment findings, process maps, solution designs, governance documents, and executive presentations.
• Mentor consultants and developers on process-first solution design and Workfront best practices.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Marketing, Computer Science, or related field, or equivalent practical experience.
• 7+ years of experience with Workfront, including solution design, configuration, governance, and enterprise implementations.
• 3+ years of hands-on experience with Workfront Fusion, including integration architecture and scenario design.
• Hands-on experience with Workfront Planning, including designing workspaces and record types to support strategic and campaign planning.
• Proven experience leading discovery workshops and facilitating sessions with executive, management, and practitioner audiences.
• Demonstrated expertise in business process analysis, process mapping, and operational model design.
• Experience developing role definitions, governance frameworks, adoption or change management plans.
• Ability to translate business problems into clear recommendations that executives can act on.
• Strong understanding of marketing, creative, and content operations workflows, including intake, review and approval, resource management, and campaign management.
• Working knowledge of Workfront API, webhooks, and common integration patterns.
• Excellent written and verbal communication skills, with the ability to produce polished client-facing deliverables.
• Proven ability to lead client engagements and manage multiple stakeholders with competing priorities.

Preferred Experience

• Content strategy experience, including content planning, content lifecycle, and content operations models.
• DAM strategy experience, especially with AEM Assets is a plus.
• Familiarity with other DAMs such as Bynder, Aprimo, or Frontify is also a plus.
• Experience with the Workfront for Experience Manager Enhanced Connector.
• Consulting or agency experience delivering transformation engagements for enterprise clients.
• Experience working in a blended onshore and offshore delivery model.

Preferred Certifications

• Adobe Workfront Core Developer (Expert preferred)
• Adobe Workfront Fusion Developer Professional or equivalent Fusion training
• Adobe Workfront Project Manager Professional
• Adobe Experience Manager Assets certifications (Business Practitioner or Developer)
• Process or change management certifications such as Lean Six Sigma, Prosci, or PMP

Benefits

• To read more about working at Infoverity, please visit: Employee Benefits - USA - Infoverity