[Hiring] Workday Student Principal Consultant, Records & Admissions @Cognizant

Role Description

Join Cognizant's Workday Student Practice in Australia and New Zealand and help universities transform how they manage the student journey, from first enquiry through to completion. As a Principal Consultant, you'll lead design and configuration across Student Records, including:

• Academic structure
• Enrolment
• Progression
• Completion
• Government reporting

You'll extend that expertise into Recruiting and Admissions, including:

• Prospect management
• Applications
• Tertiary Admissions Centre processes
• Offers

You'll guide institutions on how Workday Student can best meet their needs and support their strategic goals, lead workstreams and mentor other consultants. This is a real opportunity to grow your career while helping shape how the sector operates.

This role suits a senior practitioner with a background in:

• Student records
• Student administration
• Admissions
• Student systems

You'll bring higher education and regulatory expertise to every engagement, working closely with:

• Student administration
• Admissions
• Future students
• International and technology teams

You'll be equally comfortable in functional design sessions and integration discussions, ensuring your designs align with:

• Student Financials
• Academic Advising
• External systems
• Other areas of the Workday platform

Qualifications

• Senior experience in student records, student administration, admissions, student systems or a related higher education function.
• Understanding of academic structure, enrolment, progression, completion and graduation processes, and how they are reflected in student records.
• Familiarity with Tertiary Admissions Centre processes, such as those run by UAC, VTAC, QTAC, SATAC or TISC.
• Familiarity with CRMs commonly used for student recruitment in the region, such as Salesforce or Microsoft Dynamics 365.
• Working knowledge of TCSI reporting, including how student, course and enrolment data is captured, validated and corrected.
• Familiarity with the regulations that relate to student records in Australia or New Zealand.
• Ability to work with requirements that bridge functional and integration design.
• Proven experience guiding business stakeholders through key operational and policy decisions.
• Experience implementing, supporting or serving as a super-user for student information systems (SIS).
• Experience leading a workstream or team and mentoring other consultants or practitioners.
• Experience facilitating workshops, documenting decisions and working across student administration, admissions, international and technology teams preferred.
• Experience with testing, data conversion, training or deployment readiness activities preferred.

Requirements

• Lead discovery and design sessions for academic structure, student records, enrolment, unit and course changes, progression, leave of absence, withdrawal, completion and graduation.
• Lead Admissions design across Tertiary Admissions Centre (TAC) and direct entry channels.
• Configure Student Records and Admissions business processes, rules, eligibility, holds and statuses.
• Design the end-to-end handling of Tertiary Admissions Centre (TAC) applications.
• Work with client teams to define how regional CRMs used for student recruitment interact with Workday Student.
• Define requirements that bridge functional design and integrations.
• Bring an understanding of how Australian or New Zealand universities manage student records to design discussions.
• Ensure designs capture the data and processes needed for TCSI reporting and related compliance needs.
• Work with Student Financials and finance stakeholders to align the financial impacts of admission, enrolment, changes, withdrawal and completion events.
• Identify data, security, privacy, records management and reporting requirements across the student lifecycle.
• Document requirements, design decisions and configuration.
• Prepare and execute unit testing, support end to end and integration testing and assist with defect resolution.
• Support data conversion of historical student records, cutover preparation, training and go live readiness.
• Provide clear advice on Workday leading practices while recognising institutional context and policy obligations.
• Lead workstreams, coach and review the work of other consultants, and act as a trusted advisor to client process owners.
• Contribute reusable configuration guidance, test assets and delivery methods to the Cognizant Student Practice.

Benefits

• Entrepreneurial environment that welcomes your ideas.
• Opportunity to do great work.
• Outreach programs that support communities and tap into your volunteer spirit.
• Learning opportunities to help current needs and advancement.
• Global operations, with opportunities in North America, Europe and Asia Pacific.
• An abundance of Affinity groups to meet your needs.

Company Description

The Cognizant Workday Student Practice is focused exclusively on helping universities across Australia and New Zealand transform the way they support students, faculty and administrators throughout the student lifecycle.

What makes our practice different is the combination of higher education practitioners and Workday specialists working together.

We work with institutions to design and implement sustainable Workday Student solutions that support local regulatory requirements, align to institutional strategy and remain adaptable as university needs evolve.