[Hiring] Workday AMS Leader - Senior Director @Huron

Role Description

The Workday AMS Leader sets the strategic, operational, and delivery direction for Huron's Workday Application Managed Services (AMS) business. It spans client delivery and service quality, revenue growth, people leadership, offering development, optimization, and continuous improvement of the AMS operating model. It also oversees the operational systems, reporting, and AMS specific processes.

• Workday AMS business and delivery leadership:
  • Leads Huron's Workday Application Managed Services offering end to end.
  • Directs teams supporting more than 50 clients across various sectors.
  • Sets the standard for quality delivery across clients and employees.
• Post-production Workday services:
  • Ensures delivery of more than 1400 cases annually with over 140 consultants.
  • Oversees post-production enhancements, release management, functional and technical issue resolution, and application optimization.
• Growth, sales, and offering development:
  • Drives business development, AMS pursuits, cross-selling, and revenue growth.
  • Advances statements of work, pricing structures, scope assumptions, renewals, and AMS offering development.
• People leadership:
  • Builds people and leadership capability through coaching, team development, and leadership by example.
  • Manages AMS staffing, skills, capacity, and recruiting with client and portfolio needs.
• Strategic initiatives and operational improvement:
  • Oversees operational systems, reporting, and AMS specific processes across multiple tools/applications.
  • Continuously refines the AMS methodology, operating model, and scalable delivery practices.
  • Leads strategic initiatives in AI enablement, automation, delivery efficiency, and margin improvement.

Qualifications

• Senior Director level position.
• Experience in leading Workday Application Managed Services.
• Proven track record in business development and revenue growth.
• Strong leadership and coaching skills.

Requirements

• Ability to manage multiple clients and projects simultaneously.
• Expertise in operational systems and reporting.
• Experience with tools/applications such as ServiceNow, UET, Salesforce, and Workday.

Benefits

• Medical, dental, and vision coverage.
• Participation in Huron’s annual incentive compensation program.
• Wellness programs.