[Hiring] Windchill Technical Consultant @Artech

Role Description

Senior technical consultant responsible for the full lifecycle of PTC Windchill environments — installation, configuration, deployment, and ongoing operational health across monolithic and clustered topologies. Owns infrastructure reliability, SSO integration, backup/restore, and patching for enterprise PLM landscapes.

Key Responsibilities

• Installation & Architecture
  • Install and configure Windchill in both monolithic (single-server) and clustered/distributed topologies (multiple method servers, background method servers, server manager, load-balanced web tiers)
  • Stand up supporting stack: Oracle DB, Apache/web server, LDAP/AD directory services, file vaults, cache/replica servers
  • Size, provision, and tune environments across dev, test, CRP, staging, and production
• Identity & SSO
  • Configure single sign-on via Okta (SAML/OIDC), including SP/IdP metadata exchange, attribute mapping, and session management
  • Integrate Windchill with enterprise directory (LDAP/AD) for authentication and authorization
• Deployment & Release
  • Execute code deployment: Windchill customizations, overrides, MBOM/configuration packages, and staged promotion across environments
  • Perform environment cloning/refresh (prod-to-lower) including DB clone, vault re-pathing, hostname/URL reconfiguration, and post-clone validation
• Operations & Maintenance
  • Plan and apply CPS/patches, maintenance releases, and hotfixes with rollback planning
  • Design and execute backup/restore strategy (DB, file vaults, config) and validate recoverability through DR drills
  • Routine maintenance: index rebuilds, cache management, log rotation, purge jobs, queue/background-queue health, performance monitoring and tuning
• Onboarding / Offboarding users
• License management

Qualifications

• 6+ years hands-on Windchill PDMLink administration/installation (Windchill 12.x/13.x preferred)
• Proven delivery of clustered/HA Windchill deployments, not just single-node
• SSO implementation experience with Okta or comparable IdP (SAML/OIDC)
• Strong Oracle DB skills (backup/restore, clone, tuning basics) and Apache web-tier configuration
• Linux/RHEL administration; shell scripting; comfort with deployment automation
• Demonstrated patching, clone/refresh, and DR/backup-restore execution in production

Preferred Qualifications

• PTC Windchill certification