[Hiring] Virtual Workshop Support Specialist @Somewhere

Role Description

A leadership development and coaching organization is looking for a Virtual Workshop Support Specialist to handle the technical side of live online workshops for an international group of leaders.

You will work alongside the lead facilitator during fully virtual, interactive leadership development sessions delivered in four-hour blocks, with setup time before each one. Your job is to keep the platform and the room running smoothly so the facilitator can focus entirely on delivering the program. Sessions are expected to run during 2027, with dates still being finalized.

Responsibilities

• Manage the virtual meeting platform before and during live sessions, including setup
• Create and run breakout rooms for group activities
• Support participant interactions during interactive workshops and group exercises
• Troubleshoot technical issues in real time for participants and the facilitator
• Partner with the facilitator so they can stay focused on content and delivery
• Keep sessions on track across a multi-module program

Qualifications

• Experience producing or hosting live virtual workshops, trainings, or webinars
• Hands-on experience managing a video meeting platform, including breakout rooms
• Ability to troubleshoot technical issues live without disrupting the session
• Comfort supporting an international group of participants in an interactive format
• Availability for four-hour live sessions plus setup time, during US business hours
• Availability to deliver throughout 2027

Preferred Qualifications

• Experience supporting leadership development, coaching, or corporate training programs
• Experience supporting participants across multiple time zones

Who thrives in this role

• Calm under pressure when something breaks in the middle of a live session
• Anticipates technical needs before the facilitator has to ask
• Friendly and patient with participants who are less comfortable with technology
• Organized, with a habit of testing everything before the session starts