[Hiring] Virtual Assistant @Linkserve Solutions BPO Inc.

Role Description

Join our team while working at the comfort of your home!

GENERAL VIRTUAL ASSISTANT

• Develop clients' brand identity, messaging, and content strategy
• Create, schedule, and publish engaging social media content and other digital marketing assets across multiple platforms
• Manage social media content calendars and ensure timely content delivery
• Monitor social media accounts and respond to comments or messages when needed
• Plan and execute email and SMS marketing campaigns, including content creation, scheduling, and performance reporting
• Support website content updates, landing pages, and other digital marketing initiatives as assigned
• Conduct market, competitor, and industry research to identify trends, content opportunities, and marketing recommendations
• Utilize AI tools to improve productivity, content creation, research, and overall work efficiency
• Continuously learn and adapt to emerging digital marketing trends, AI technologies, new tools, and industry best practices

Project Coordination

• Coordinate with internal teams and clients to ensure tasks are completed on schedule
• Monitor project progress and follow up with team members on pending deliverables
• Prioritize tasks and organize project timelines
• Prepare progress reports and status updates based on client requirements
• Identify workflow bottlenecks and recommend process improvements
• Document workflows, systems, and standard operating procedures (SOPs) for internal use

Administrative & Client Support

• Respond to emails and phone calls when required
• Organize calendars, schedule meetings, and coordinate appointments
• Prepare presentations, reports, spreadsheets, and other business documents
• Maintain organized digital files, records, and client documentation
• Perform other administrative, operational, and client support tasks as assigned based on business needs

Qualifications

• At least 1 year of experience in digital marketing, project coordination, or marketing campaign management
• Experience as a Virtual Assistant, Customer Service Representative, or in the BPO industry is an advantage
• Excellent written and verbal English communication skills
• Highly organized with excellent time management and multitasking skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Keen attention to detail with a high level of accuracy
• Self-motivated, proactive, and capable of working independently with minimal supervision
• Adaptable to changing priorities, responsibilities, and business needs
• Collaborative team player with a positive attitude and willingness to learn
• Critical-thinking and problem-solving skills
• Advanced computer skills with the ability to quickly learn new software and technologies
• Strong understanding of social media platforms, digital marketing, and content management
• Proficient in using AI tools (e.g., ChatGPT, Claude, Gemini, Sora, Midjourney, or similar platforms) to improve productivity and content creation
• Familiarity with email marketing, SMS marketing, CRM systems, and project management tools is an advantage
• Knowledgeable in Google Workspace (Docs, Sheets, Slides, Drive, Calendar) and/or Microsoft Office
• Familiarity with cloud-based collaboration and communication tools (e.g., Google Workspace, Zoom, Slack, Discord)
• Basic knowledge of graphic design and video editing using tools such as Canva, Adobe Photoshop, CapCut, or similar applications

Requirements

• Hardware: Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor) and 8 GB RAM
• Headset: Computer headset with noise-cancelling feature
• Internet connection: Wired connection; minimum of 30 Mbps
• Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord

Benefits

• Permanent work-from-home
• Full Time and Long Term Employment
• Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives
• Salary will be based on: Skills, Attitude, Performance, Attendance
• Opportunity for regularization and promotion
• US and Canadian clients
• Shift: Graveyard Monday to Friday
• Skills Assessment: 5 days
• Guaranteed Monthly Income: At least PHP 17,000
• Incentives: Up to PHP 15,500
• Total salary package: Up to 32,500

Company Description

WE LOOK FORWARD TO WORKING WITH YOU!