[Hiring] Virtual Assistant @Scale Army Careers

Role Description

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

As the business continues to grow, they are seeking a Virtual Assistant to work directly with the Founder/CEO and provide hands-on support across:

• Operations
• Project coordination
• Administrative systems
• Customer and influencer communications
• External partner coordination
• E-commerce
• Research
• Executive assistance

The Virtual Assistant will be responsible for keeping day-to-day projects, systems, communications, and administrative priorities organized and moving forward.

This is a highly autonomous role for someone who can:

• Manage multiple projects
• Solve routine problems independently
• Maintain organized systems
• Determine when an issue requires the CEO's attention

The ideal candidate is exceptionally organized, detail-oriented, tech-savvy, and comfortable wearing multiple hats in a fast-moving startup environment.

Qualifications

• Professional experience as a Virtual Assistant, Operations Assistant, Administrative Assistant, Project Coordinator, or similar support professional.
• Demonstrated experience operating with a high level of independence and solving day-to-day problems without constant direction.
• Experience managing projects or workflows involving multiple tasks, deadlines, and stakeholders.
• Regular, hands-on experience using a task-management system such as ClickUp, Asana, Trello, Monday.com, or similar.
• Experience managing professional email communication and administrative responsibilities.
• Experience working in a startup or small, fast-moving environment is strongly preferred.
• Experience supporting a consumer products, e-commerce, lifestyle, retail, or similar brand is strongly preferred.
• Experience with Shopify or Klaviyo is a plus.

Requirements

• Exceptional organizational skills and attention to detail.
• Strong ability to prioritize and manage multiple responsibilities simultaneously.
• Strong project-management and follow-through skills.
• Ability to operate independently without requiring step-by-step instructions.
• Strong professional written and verbal communication skills.
• Hands-on proficiency with ChatGPT and Claude for real business workflows.
• Ability to write and refine effective AI prompts and use AI to improve operational efficiency.
• Regular experience using task-management platforms.
• Proficiency with Google Workspace.
• Strong Google Sheets or Excel skills for trackers and reporting.
• Familiarity with Canva.
• Ability to quickly learn unfamiliar tools, systems, and platforms.
• Strong judgment regarding when to act independently and when to escalate.
• Comfortable communicating with customers, influencers, vendors, and external partners.
• Genuine willingness to handle executive and personal assistance responsibilities.
• Ability to maintain a consistent full-time schedule during core U.S. business hours.

Benefits

• Fully Remote (Work from Home)
• 9:00 AM - 5:00 PM EST

What Success Looks Like

• Projects with multiple moving pieces are organized and completed without important tasks being missed.
• The Founder/CEO can confidently delegate day-to-day responsibilities without providing constant direction.
• The inbox, task-management system, business records, trackers, and documentation remain consistently organized.
• Operational problems are solved independently whenever appropriate, while sensitive or unclear matters are escalated promptly.
• Customers, influencers, retailers, vendors, and external partners receive timely and professional communication.
• Shopify updates are accurate and properly reviewed before publication.
• Research assignments result in clear, practical recommendations.
• AI tools are meaningfully integrated into everyday workflows to improve efficiency and execution.
• Executive and personal assistance responsibilities are handled reliably and without hesitation.
• Internal processes become increasingly organized, documented, and scalable as the company grows.

Opportunity

This role offers the opportunity to work directly with the Founder/CEO of a growing consumer brand while gaining hands-on exposure across operations, project management, e-commerce, retail partnerships, influencer coordination, customer experience, AI, and executive support.

As the Virtual Assistant , you will have meaningful ownership over day-to-day execution and the opportunity to improve the systems and processes that allow the company to scale.

Application Process

To be considered for this role these steps need to be followed:

• Fill in the application form
• Record a video showcasing your skill sets