[Hiring] Vendor Manager @Whatnot
Mar 18, 2025 - Whatnot is hiring a remote Vendor Manager. 💸 Salary: $140,000/year to $165,000/year + benefits + equity. 📍Location: USA, UK, Germany, Poland, Ireland.
Role Description
Manage the day to day performance of our BPO partners.
- Maintain relationships with our BPO and internal stakeholders
- Identify root cause and solutions for dips in performance
- Drive the planning, budget, and performance of the outsourced partner and programs
- Support and lead critical initiatives to scale existing/new support and trust & safety programs
- Identify trends to improve our products, support processes, optimize workflows and improve operational efficiency in order to increase customer satisfaction and product adoption
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external partners, including the ability to synthesize feedback and adjust plans accordingly
- Effectively work cross-functionally with a broad range of stakeholders
Qualifications
- Minimum of 8 years of diverse experience in scalable operations, ideally with experience in managing external (3rd party vendor partners) stakeholders
- Experience in operations, sales or service in a high paced ecommerce environment preferred
- Excellent communicator with strong cross-functional skills across different team members
- Ability to shift priorities quickly, while maintaining a high degree of organization and control
- Strong analytical skills, data orientation, and metrics driven operator
- Experience in project management and managing strategic projects with cross-functional teams
- Track record of driving process improvements & cost optimizations
Requirements
- Experience starting from zero. Leading the vendor/site selection-to-launch process and strategy
Compensation
For Full-Time (Salary) US-based applicants: $140,000/year to $165,000/year + benefits + equity. The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits or equity.
Benefits
- Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave: 16 weeks of paid parental leave + one month gradual return to work (company leave allowances run concurrently with country leave requirements which take precedence)
EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Similar Remote Jobs
More jobs at Whatnot
-
Software Development unspecified Northern America, Americas, EuropeFeb 08, 2025
-
Software Development unspecified Northern America, EuropeFeb 08, 2025
-
Software Development unspecified Northern America, UK, Germany +3 moreFeb 08, 2025
More All Others jobs
-
All others competitive pay and bonuses USAMar 18, 2025
-
All others unspecified USAMar 18, 2025 -
All others $56,000 - $64,000 USAMar 18, 2025
More jobs in USA
-
All others competitive pay and bonuses USAMar 18, 2025
-
Software Development unspecified USAMar 18, 2025
-
All others unspecified USAMar 18, 2025
Kickstart Your Job Search
Unlock 52,153 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| 📍 | Be aware of the location restriction for this remote position: USA, UK, Germany, Poland, Ireland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$140,000/year to $165,000/year + benefits + equity
|
Remote
Location
USA, UK, Germany, Poland, Ireland
|
|
Job Type
full-time
|
Posted
Mar 18, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA, UK, Germany, Poland, Ireland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
