[Hiring] Trust Engagement - Senior Manager @Atlassian

Role Description

The Trust Engagement team is a globally distributed team of security & compliance professionals that help our customers perform risk assessments they require to trust our company and products. We are a focused group committed to ensuring that customers trust our Cloud Products. You will work with the whole Atlassian team to improve our Trust Program and story.

As a Senior Manager, you will drive the growth and expansion of how we earn and maintain customer trust.

In this role, you will:

• Oversee the team's interactions with Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support.
• Enhance Trust & Security practices and drive strategic enhancements to internal processes.
• Influence security and compliance product features and strengthen customer engagement.
• Provide leadership, mentorship, and manage a high performing team of AMER based professionals.
• Contribute to strategic planning for the Trust Engagement function with senior leadership.
• Drive improvements in processes, tooling, and reporting to enhance effectiveness and scalability.
• Partner cross-functionally with security, compliance, and legal teams on strategic initiatives.
• Act as the primary point of contact for Strategic & Enterprise customer escalations.
• Support Atlassian Executive Briefings by presenting Atlassian’s Trust Strategy to customers.
• Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements.

Qualifications

• 10+ years of progressive experience across management roles in Security, Governance, Risk, and Compliance domains.
• Experience mentoring and developing high performing teams.
• Demonstrated ability to influence cross functional teams and drive organizational change.
• Proven success in driving programs that scale trust and security practices across large organizations.
• Demonstrated use of AI tools to improve team efficiency and scale trust engagement workflows.
• Familiarity with AI security and compliance considerations (e.g., data residency, model transparency, vendor attestations).
• Evidence of impact beyond individual projects, such as shaping strategy or leading initiatives.
• Proven ability to brief and influence executives and customers on trust, security, and compliance strategy.
• Knowledge of various compliance and security certifications (FedRAMP, ISO 27001, PCI-DSS, etc.).
• Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions.
• Experience in a large-scale enterprise Cloud solutions.

Requirements

• This role may also be eligible for benefits, bonuses, commissions, and equity.
• Compensation details based on geographic pay zones:
• Zone A: $221,400 - $289,050
• Zone B: $199,800 - $260,850
• Zone C: $184,500 - $240,875

Benefits

• Health and wellbeing resources.
• Paid volunteer days.
• Support for engaging with your local community.