[Hiring] Threat Response Engineer @Zscaler

Role Description

We are looking for a Threat Response Engineer (TRE) to join our team. This is a Remote (USA Only) role, reporting to the Senior Manager, Threat Response Engineering in the ZSS - Security Services department. In this position, you will be responsible for responding to confirmed compromises on customer endpoints subscribed to the Active Remediation MDR service.

What you’ll do (Role Expectations)

• Perform investigations into detected threats and leverage security products to analyze, contain, and remediate threats in customer environments.
• Provide customers with thorough reports of actions taken to ensure clarity on environment cleanup and protection strategies.
• Identify and implement effective response strategies to further enhance the security posture of the customer base.
• Collaborate with Detection Engineering, Threat Hunting, Intel, and Product teams to develop innovative methods for timely threat remediation.
• Prioritize and execute tasks effectively in a fast-paced operational environment while participating in a 24x7 on-call rotation.

Qualifications

• Strong analytical and problem-solving skills demonstrated through direct experience responding to security events and threats.
• Experience with Endpoint Detection and Response (EDR) products including CrowdStrike, Microsoft Defender for Endpoint, SentinelOne, or CarbonBlack and familiarity with Identity security technologies.
• Foundational understanding of internal system functionality for Windows and MacOS operating systems.
• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving.
• Professional and articulate communication skills with the ability to provide clear technical documentation.
• Ability to work Monday - Friday 10:00am - 6:00pm MT and ability to participate in a recurring, monthly on-call rotation.

Requirements

• Experience with security operations, enterprise technology, and network controls or protocols.
• Experience utilizing AI-augmented development platforms to drive security automation, with a demonstrated capability to proactively refine or engineer new AI-based solutions that enhance operational velocity and tool efficacy.
• Deep interest in staying current with the latest adversary tactics, techniques, and procedures.

Benefits

• Various health plans.
• Time off plans for vacation and sick time.
• Parental leave options.
• Retirement options.
• Education reimbursement.
• In-office perks, and more!