[Hiring] Supervisor, Deal Desk & Pricing Enablement @Softchoice

Role Description

We are looking for a driven and customer centric individual to lead our Deal Desk team and Enable our Sellers. The Deal Desk is responsible for driving profitability throughout the organization by:

• Increasing the number of Deal Registrations
• Supporting the special cost management process
• Advising Sales on their price protection
• Securing the best deal possible for our Softchoice customers

This role will also be responsible for Pricing enablement for Sales and within the Pricing & Profitability team. The ability to communicate risks, opportunities and best practices with Sellers is how this role will take Softchoice’s profitability to the next level.

What you'll do:

• Lead a team of subject matter experts on select Vendor Deal Registration and pricing programs.
• Ensure that all Deal Registration and Special Cost cases are actioned in a timely manner, while working to maximize profitability for the company and the sales organization.
• Oversee the day to day operations of the team including effective case queue management, discount attainment, protected margin calculations and the delivery of vendor Deal Reg training to sales.
• Provide on-going coaching to the team through 1 on 1’s, utilizing the Softchoice coaching model, and actively sponsor the team’s development.
• Establish team performance metrics including internal SLAs and KPIs, and set team goals aligned to the organization’s strategic priorities.
• Look for opportunities to add additional Softchoice vendors to the team’s specialization, increasing the amount of protected margin guidance the team is entering.
• Support the team’s relationship development with the BD VSS teams, and present to BD VSS’s on the Deal Desk function and protected margin guidance.
• Manage the enrollment process and the delivery of Pricing Training to all levels of the Softchoice Sales organization.
• Create and manage the sales pricing enablement content repository and ensure that all information is readily accessible.
• Analyze and deliver to Sales information on their utilization of Vendor Special Pricing programs, and Deal Registration performance.
• Enable Sales and the Pricing organization to be more efficient by implementing new tools and processes using AI and other automation tools.

Qualifications

• 5+ years of business experience with a strong preference for experience in a technology company, reseller or distributor, or experience in Sales.
• 2+ years of professional leadership experience.
• Microsoft Office expertise, Excel, Outlook, Teams.
• Salesforce or SAP experience would be a bonus.
• Demonstrated desire to serve internal customers while also driving profitability.
• Ability to identify issues, requirements and opportunities for improvement.
• Detail oriented, a positive attitude and collaborative.

Compensation

A reasonable estimate of the current base pay range for this position in Canada is $76,000 to $102,000, annually + 10% as target incentives. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Benefits

• Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
• Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program

Inclusion & Equal opportunity employment

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to [email protected] . We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID:

7696