[Hiring] Streetworks Compliance Technician @Lanes Group

Role Description

The Streetworks Compliance role works closely with operational Managers and delivery teams, the Client, and Highway Authorities providing guidance and assurance to ensure all streetworks activities are carried out safely, legally, and in line with industry regulations. The team manages permits, notices, inspections, and compliance requirements, helping to minimise disruption, maintain strong relationships with local authorities, and support the safe and efficient delivery of essential infrastructure services.

Location: Remote, with occasional travel to Leyland Office

Hours: 40 hours per week. 8am - 4.30pm

Salary: £26,500 per annum

12 months fixed term contract

Key Responsibilities

• Conduct thorough investigations on all FPNs understanding the root cause allowing for identification of trends and themes, allowing improvements to be identified.
• Utilise multiple in-house systems including INS, Big Change & Street Manager.
• Collaborate with operations sharing details of failures, sharing successes and implementing process changes to drive future improvements.
• Conduct training for new employees and/or any refresher training required within the current team in relation to street work management.
• Clear understanding of processes, with the ability to identify initiatives and improvements that demonstrate efficiency.
• Manage and share reporting to the wider functions; additional upward management reporting will be required.
• Liaise where required with local authorities to ensure smooth coordination and resolution of disputes.
• Work closely with the Streetworks and Compliance manager to implement positive change, reducing both volumes and costs of all associated fines, assisting in other workloads where required.
• Reviewing all fixed penalty notices (FPNs) within a set timescale, using knowledge to accept, dispute or reject the fine based on information from thorough investigation.

Qualifications

• Experience working in a busy administrative, customer service or operational support environment.
• Good attention to detail and ability to work accurately.
• Comfortable using computer systems and learning new software.
• Able to manage workloads and meet deadlines.
• Strong communication skills and confidence working with different teams.
• A positive attitude and willingness to learn new processes and systems.

Requirements

• Leading: Acts as a role model, shaping the learning agenda and influencing change.
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing: Supports the development of others through coaching and structured development plans.
• Engaging: Inspires and motivates learners, builds trust and credibility.
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company

• Strive to be always positive and constructive.
• Adhere to all company policies.
• Straight talking about the facts of the situation – open discussions are the best way to find solutions.
• Help others through communicating clearly.
• Deliver on commitments.
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues.
• Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’.

Benefits

• 24 Days holiday plus Bank Holidays.
• Pension.
• Death in service.
• Overtime potential.
• Training and progression opportunities.
• Free parking.

Equality, Diversity & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups.