[Hiring] Strategic Consultant @Multiview Corporation

Role Description

Reporting to the Manager, Consulting Services, the key focus of a Strategic Consultant is to nurture strong team and client relationships throughout assigned projects, based on clients’ contract specifications originating from the Client Success Executive group and the Implementation Team.

• Commitment to solving business problems, with a focus on value above expectations.
• Own the client onboarding experience by planning, executing, coordinating client activities, tracking progress, and managing risks at all times.
• Actively participate in continually improving processes and team initiatives.
• Support the Client Success Group as a technical resource when working with clients on End Month End assessments and in-depth quoting.

The 'Strategic Consultant’ will be a consultant for the Strategic Consulting Team, within the Professional Services department and will work closely with the Manager, Strategic Consulting Services and Lead to help the team and clients with their software implementation. The Strategic Consultant works directly with clients and internal departments to ensure a successful implementation deliverable within the project scope and budget.

The expected salary range for this role is $80,000 to $120,000.00 CAD annually, commensurate with experience and qualifications.

Qualifications

• Bachelor’s degree or diploma in Finance, Accounting, or a related discipline, or equivalent practical experience.
• 3–5 years of experience in a similar role, preferably within a professional services or client‑facing environment.
• Advanced experience with Multiview Software is required.
• Proven ability to lead innovative, solution‑focused outcomes in a highly collaborative environment.
• Demonstrated accountability for consistently exceeding client expectations in a business‑to‑business (B2B) setting.
• Resourceful and self‑motivated, with the ability to work independently under minimal supervision, manage multiple projects, and meet tight deadlines.
• Excellent written and verbal communication skills, with the ability to actively listen, educate, influence, and build trust with clients and stakeholders.
• Strong analytical, organizational, interpersonal, problem‑solving, project management, and change management skills.
• Commitment to leadership, taking ownership and accountability for team operations and outcomes.
• Proven relationship builder with success establishing rapport and credibility with both internal teams (including direct reports) and external clients.
• Innovative thinker with a growth mindset and a passion for continuous improvement.
• Advanced proficiency in Microsoft Office applications.
• Openness to coaching and mentoring, with a strong drive to achieve personal and professional growth.
• Ability and willingness to travel as needed to support clients, project activities, and business objectives.
• Demonstrated experience representing company values and contributing to the growth and reputation of both the organization and its clients.

Requirements

• Collaborate with Client Success teams to assess client business requirements and develop comprehensive project strategies that align with organizational goals and desired outcomes.
• Lead and execute client engagements, ensuring projects are delivered on time, within scope and budget, and achieve the highest levels of client satisfaction.
• Serve as a subject matter expert on Multiview products, providing strategic guidance, best practice recommendations, and industry expertise tailored to each client’s business needs.
• Lead complex consulting initiatives, including financial process optimization, system configuration and enhancement, user adoption strategies, training programs, and post-go-live planning.
• Deliver hands-on consulting, coaching, and knowledge transfer to client teams, enabling successful adoption and ongoing utilization of Multiview solutions.
• Develop and deliver training programs through multiple channels, including virtual instructor-led training, webinars, online learning sessions, and onsite client workshops.
• Consult with clients and internal leadership on operational challenges, process improvements, organizational readiness, and strategic business initiatives.
• Proactively identify opportunities to improve client outcomes, increase solution adoption, and optimize business processes through effective use of Multiview products and services.
• Work cross-functionally with Client Success, Customer Support, Product, and Development teams to enhance the overall client experience and support continuous improvement initiatives.
• Manage multiple concurrent client engagements while maintaining exceptional attention to detail, organization, and project discipline.
• Build and maintain strong client relationships through effective communication, issue resolution, risk management, and stakeholder engagement.
• Support the management and escalation of client issues, enhancement requests, and project risks to ensure timely resolution and positive outcomes.

Benefits

• 4 weeks vacation to start, additional paid time off to supplement work-life balance, wellness, and mental health days.
• Company paid competitive Benefits including Extended Health, Dental, Vision and more.
• Continuous growth opportunities, and leadership development.

Company Description

Multiview builds powerful, easy-to-use financial applications for clients across North America. As a leader in the ERP/Financial Software industry, we partner with sophisticated clients across multiple industries to End Month End™.

We are extremely proud of the company we have built. Bringing together professionals with diverse backgrounds, talents, and expertise is vital to making our company stronger. Our people-first culture is our biggest advantage, and we are excited to share that commitment with you!