[Hiring] Director, Strategy and Operations @Function Health

Role Description

Function Health is hiring a Director, Strategy and Operations to serve as the strategic and operational engine behind the Marketing & Communications organization. This role is part chief of staff, part strategist, part operator:

• Own the planning cadence, budget, and prioritization process for the function.
• Build the systems and tools that let the team move fast.
• Act as a trusted thought partner to the Chief Marketing and Communications Officer.
• Bring order and rigor to a fast-moving, high-visibility organization without slowing down creativity and speed.

What You'll Own

• Strategic Planning & Operating Rhythm:
  • Own the annual and quarterly planning process for Marketing & Communications — goals, priorities, and resourcing.
  • Establish and run the operating cadence for the organization: leadership team meetings, quarterly business reviews, all-hands, and prioritization reviews.
  • Translate strategy into clear execution plans, timelines, and accountability across Brand, Communications, Talent & Creator, Social, and Creative.
• Budget & Resource Management:
  • Own budget planning, tracking, and reporting for the Marketing & Communications organization.
  • Manage vendor and agency contracts, procurement, and spend governance across the function.
  • Build the business case and resourcing plan for new initiatives, tools, and hires.
• Systems, Data & Reporting:
  • Own the marketing and communications technology stack — evaluating, implementing, and administering the tools that keep the team efficient.
  • Build dashboards and reporting that connect marketing and communications activity to brand and business outcomes.
  • Design scalable processes for intake, prioritization, and cross-team workflow as the organization grows.
• Executive & Cross-Functional Partnership:
  • Serve as a strategic thought partner and de facto chief of staff to the CMCO.
  • Represent Marketing & Communications in cross-company planning, ensuring alignment with Product, Sales, CS, and other functions.
  • Anticipate needs, unblock issues, and keep major initiatives moving across a fast-paced, matrixed organization.
• Team Leadership:
  • Build and lead the Strategy & Operations function over time as the organization scales.
  • Set the standard for operational excellence and rigor across the broader Marketing & Communications team.

Qualifications

• 8+ years in strategy and operations, marketing operations, business operations, or management consulting.
• Proven experience owning planning cadences, budgets, and cross-functional prioritization for a fast-moving team.
• Strong analytical and financial acumen; comfortable building models, dashboards, and business cases.
• Experience evaluating and managing a marketing or communications technology stack.
• An AI first trusted operator and advisor to senior executives.
• Excellent program and project management skills.
• Strong written and verbal communication skills.
• Comfort operating in a fast-paced, high-growth environment.

Nice to Have

• Prior experience in health, wellness, or a scientifically regulated consumer category.
• Management consulting background (strategy, operations, or transformation practice).
• Experience building a strategy & operations function from an early or evolving stage.

Reporting & Team

• This role reports to the Chief Marketing and Communications Officer.
• Will be a founding member of the Marketing & Communications leadership team.
• Opportunity to build out a Strategy & Operations function over time.

Benefits

• Competitive salary and benefits package.
• Flexible working hours.
• Dynamic work environment where creativity and innovation are encouraged.