[Hiring] Solutions Engineer @Onboarded

Role Description

Onboarded sells to high-volume, high-complexity employers: staffing firms, franchises, and enterprises that hire thousands of people a month. Some of them will buy through a platform they already live in, like Bullhorn or Salesforce. Others will build directly to our API. Either way, someone has to sit across from them, understand how they actually run HR, prove that Onboarded can handle it, and then make it happen. That someone is you.

This is the person who owns our direct customers from the first demo through a live implementation. You'll run demos for HR audiences, scope what they need, build proof-of-concepts, configure the platform to model their workflows, and drive the implementation through go-live. Unlike our Partnership GTM model, Direct customers only have us, so the work is consultative by design. We teach them to run their own HR stack rather than making them dependent on us.

The role is deliberately varied:

• One day you're selling the vision, the next you're in the platform making it work, the next you're writing user stories so Product can build the thing that makes the next customer easier.

You'll operate with a lot of autonomy on a small team:

• Strong alignment on the company's vision and objectives.
• High agency and ownership of outcomes.
• Little tactical guidance on exactly what to do.

We want someone who sees a problem, forms an opinion, and moves. Someone comfortable pushing back and challenging how we do things when they see a better way.

You need to come from HR tech. Staffing and high-volume hiring come with unusual requirements, and the people who thrive in this role already understand them. Coming in already fluent in that world means you can add value with customers from day one.

What You'll Do

• Run demos that land with HR buyers.
• Lead demos across mid-market and enterprise, for customers on platforms like Bullhorn and Salesforce and for customers building to our API.
• Scope, prototype, and prove.
• Investigate customer systems and third-party service APIs (background checks, tax credits, HRIS, LMS, and more).
• Stand up proof-of-concepts and show how Onboarded would solve a specific request.
• Configure the platform to fit the customer.
• Interpret requirements and set up Onboarded to match how a customer actually runs HR.
• Own implementations through go-live.
• Collect requirements, design the architecture with them, manage the project, and see it through until they're live and successful.
• Bring a product lens.
• Translate what you hear from customers into user stories and product requirements.
• Use AI as a force multiplier and build your own tools.

Qualifications

• HR tech background.
• Strong grasp of APIs and integrations.
• Experience with ATSs and enterprise platforms.
• A generalist who spans demo through implementation.
• Fast on your feet.
• AI-native, and opinionated about it.
• A self-starter who challenges the status quo.

Why This Role

• High ownership, start to finish.
• Autonomy and access.
• Ownership that isn't watered down.

What We Offer

• Competitive salary and meaningful equity in a fast-growing, deliberately lean startup.
• Health, dental, vision, and 401(k).
• Remote-first, and you own how and when you work.
• The best AI tools (including Claude Max) and full freedom to experiment with agents and build your own tooling.
• A laid-back, low-ego team that would rather be direct and friendly than formal.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.