[Hiring] Solutions Engineer @AlphaSense

Role Description

As a Solutions Engineer, you will own the technical relationship for clients adopting the Enterprise Suite. You will work with client technology and business teams from the first discovery call through trial, implementation, and launch, in coordination with Account Management. You will help clients decide what to build, get it into production, and expand their usage over time. Your technical skills let you earn client engineers’ trust and resolve issues quickly.

What You'll Do

• Own technical discovery with client engineering, data, and business leaders.
• Map each client’s architecture and authentication requirements, and scope use cases for the Enterprise Suite.
• Partner with Account Executives on net new deals, Implementation on active rollouts, and Account Managers on existing accounts.
• Carry technical ownership at every stage of the account.
• Own proofs of concept and trials that show how the Enterprise Suite fits each client’s workflows.
• Guide clients from signed contract to production, including authenticating GraphQL requests, deploying across cloud, and configuring SSO and SCIM provisioning.
• Serve as the technical owner for a portfolio of accounts and grow Enterprise Suite adoption and consumption.
• Own technical escalations, such as authentication errors and credential or license problems.
• Build scripts and internal tools that scale how Support and Implementation teams handle client requests.

Qualifications

• 5+ years in a client-facing technical role, such as solutions engineering, solutions architect, sales engineering, working with large enterprise clients.
• Skilled at open-ended discovery and asking insightful questions before recommending a solution.
• Adept at translating technical details into terms business stakeholders care about.
• Hands-on engineering experience, such as a software engineer or working on projects that show you can write and debug code.
• Understanding of REST or GraphQL APIs, identity protocols such as OAuth 2.0, SAML, and SCIM, and at least one cloud platform (AWS, Google Cloud, or Microsoft Azure).
• Thrive in ambiguous, high-growth environments and can deliver for clients and solve new problems on your own.
• Strong preference for experience selling to or performing Analyst roles in Banking, Asset Management, Private Markets, or corporate and consulting teams in complex enterprise environments.

Nice to Have

• Degree in computer science or a related technical field.
• Worked with MCP, LLM-based workflows, or AI agents.

Requirements

• Base Compensation Range: $156,000 — $180,000 USD.
• Performance-based bonus, equity, and a generous benefits program may also be offered.

Equal Opportunity Employer

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity.

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