[Hiring] Solutions Engineer @Second Front Systems

Role Description

Second Front Systems is looking for a technically credible, mission-focused, customer-oriented Solutions Engineer to strengthen our sales and customer success organization. Operating at the intersection of commercial software and government accreditation, you will be responsible for:

• Owning technical sales conversations.
• Demonstrating Game Warden's fit for mission-critical SaaS deployment.
• Bridging customer needs with product capability.
• Leading technical presentations, architecture workshops, and RFP responses.
• Assessing application compatibility with Game Warden.
• Tracking customer feedback to inform product roadmap alignment.
• Ensuring customers understand deployment paths and mitigate technical risks.
• Advancing the sales pipeline with confidence.

You will represent 2F as a trusted technical advisor, removing barriers to government adoption of Game Warden.

Note: Candidates must reside in one of our approved hiring hubs:

• DC/Maryland/Virginia
• Raleigh/Durham/Chapel Hill, NC
• Denver/Colorado Springs, CO
• Dallas/Fort Worth, TX

This is a full-time position.

Qualifications

• 3+ years in customer-facing Sales, Solutions Engineering, or Success roles; demonstrated ability to influence technical decision-makers.
• 2+ years hands-on experience deploying or architecting on AWS, GCP, or Azure; certification or active pursuit required.
• 3–5 years of technical depth as a software engineer, sales engineer, or technical PM with proven problem-solving in production environments.
• 2+ years software development experience, preferably full-stack web development (React, Angular, Spring, Python, or Go).
• Operational knowledge of DevSecOps practices, CI/CD pipelines (Jenkins, GitLab CI, ArgoCD), and containerization (Kubernetes, Docker).
• Ability to communicate technical concepts clearly to non-technical stakeholders; composure in high-stakes customer situations.
• U.S. citizenship and residency in an approved hiring hub.
• Ability to travel up to 25% for customer engagements and market-facing activities.

Requirements

• Federal or commercial sales experience (preferred).
• Active TS/SCI security clearance (preferred).
• Previous military or federal experience (preferred).

Benefits

• Competitive salary.
• 100% employer-paid medical, dental, and vision coverage for you and your dependents.
• 401(k) with a 3% company contribution.
• Comprehensive wellness benefits, including a One Medical membership, mental health resources, family planning support, and more.
• Equity incentive plan.
• New hire technology and home office stipend.
• Annual professional development stipend.
• Flexible paid time off, plus all federal holidays.
• Generous parental leave.
• Flexible remote work opportunities.
• Employee referral bonus program.