[Hiring] Solutions Engineer @Traversal

Role Description

As a Solutions Engineer at Traversal, you’ll help define how we engage with prospective customers, guiding them from initial technical discovery through successful deployment. This is a foundational, customer-facing role at the intersection of technical depth and relationship building.

• Collaborate with product and engineering to translate customer needs into compelling, customized pilot deployments that achieve high value for customers.
• Work closely with our CEO, CTO, GTM, and Product teams to help scale founder-led sales into a repeatable process.
• Act as the technical voice in conversations with prospects.
• Create resources to support go-to-market efforts.
• Relay insights back to the team to shape roadmap priorities.

If you thrive in high-ownership, high-velocity environments—and are excited to help define how AI-native infrastructure products are introduced and adopted—we’d love to meet you.

Qualifications

• 3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts.
• Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms.
• Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.
• Experience building POCs, leading demos, or owning technical parts of a sales cycle.
• Comfortable working in a fast-paced startup environment with shifting priorities.
• Project management: able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion.
• Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production.

Requirements

• Familiarity with SRE workflows or observability tools.
• Hands-on experience with infrastructure as code tools like Terraform or deployment systems like Kubernetes.
• Proven ability to create technical enablement content and scale early sales motions.
• Interest in AI infrastructure and the future of agentic systems.

Benefits

• Competitive compensation, startup equity, health insurance, and additional benefits.
• The U.S. base salary range for this full-time role in San Francisco is $150,000–$300,000 OTE, plus equity and benefits.
• Salary ranges are based on location, level, and role; individual compensation is determined by experience, skills, and job-related knowledge.

Why You Should Join Us

• Fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks.
• Competitive salary and equity packages, with thoughtful consideration for every hire on our small, high-impact team.
• Collaborative, hard-working culture energized by building the future of AI-powered software maintenance.
• Opportunity to own meaningful parts of the product, have the flexibility to move fast, and learn constantly.
• A place to grow your career, make a real impact, and help define a new category of infrastructure software.