[Hiring] Solutions Consultant @Smartlinx

Role Description

SmartLinx Solution Consultants are consultative problem solvers, product experts, and trusted advisors who partner with Sales, Customer Success, Product, and other cross-functional teams to help senior care and post-acute providers solve complex workforce challenges.

The Solution Consultant plays a critical role throughout the sales cycle:

• Leading discovery
• Translating operational challenges into solution strategies
• Delivering compelling product demonstrations
• Building financial and business cases
• Communicating SmartLinx’s value to stakeholders ranging from facility administrators to executive leadership

Success in this role requires:

• Strong product knowledge
• Industry expertise
• Technical fluency
• Business acumen
• Compelling storytelling

Solution Consultants understand the realities of 24/7 senior care operations, including:

• Staffing pressure
• Labor cost
• Turnover
• Compliance
• Administrative complexity

Qualifications

• 3+ years of experience in software presales, solution consulting, solutions engineering, product management, or a related customer-facing SaaS role
• Demonstrated ability to lead effective discovery and translate operational challenges into compelling technology solutions
• Strong presentation and storytelling skills
• Strong business acumen
• Working knowledge of SaaS architecture, APIs, integrations, and enterprise technology ecosystems
• Experience with workforce management, HCM, payroll, HR technology, or healthcare technology
• Experience within senior care or post-acute healthcare is strongly preferred
• Strong analytical, written, verbal, and interpersonal communication skills
• Ability to quickly learn complex products and customer environments
• Highly collaborative while also comfortable working independently
• Strong attention to detail, follow-through, professionalism, and customer focus
• Willingness to travel approximately 1–2 times per month

Requirements

• Bachelor’s degree or equivalent professional experience
• Experience within workforce management, human capital management, human resources, payroll, senior care, post-acute healthcare, or related enterprise software strongly preferred

Benefits

• Remote environments as applicable
• Medical, Dental, Vision
• FSA and HSA
• Life Insurance
• Pet Insurance
• 401(k)