[Hiring] Solutions Architect @CompassMSP

Role Description

The Solutions Architect is a senior technical and consultative member of the Professional Services team responsible for translating client business needs into secure, scalable, supportable, and cost-effective technology solutions. The Solutions Architect leads technical discovery, defines architecture and implementation strategies, and develops clear, accurate scopes of work for clients’ technology needs. The Solutions Architect owns solution design quality and delivery readiness, while engineering owns implementation.

In partnership with Account Management, vCIOs, engineering, project management, procurement, vendors, and client stakeholders, the Solutions Architect guides opportunities from initial discovery and pre-sales consultation through solution approval and delivery handoff. The position requires sound technical judgment, strong business acumen, disciplined documentation, and the ability to communicate complex recommendations clearly to both technical and non-technical audiences.

Qualifications

• 8+ years of progressive IT experience, including at least two years in a Solutions Architect, Sales Engineer, Senior Systems Engineer, or comparable client-facing architecture role.
• Demonstrated experience in a Managed Service Provider environment and a strong understanding of recurring services, project delivery, supportability, and client lifecycle considerations.
• Broad technical expertise across Microsoft 365, Azure, Windows Server, virtualization, identity, networking, security, backup, disaster recovery, and endpoint technologies.
• Proven ability to conduct discovery, evaluate complex environments, and design solutions that balance technical requirements, business outcomes, risk, cost, and operational readiness.
• Experience in creating detailed Statements of Work, solution diagrams, bills of materials, project estimates, and executive-ready proposals.
• Strong commercial acumen, including familiarity with solution costing, licensing, procurement, margin considerations, and the factors that influence successful project delivery.
• Excellent written, verbal, presentation, and facilitation skills, with the ability to explain complex concepts clearly to technical and non-technical audiences.
• Strong analytical, organizational, and decision-making skills, with the ability to manage multiple priorities and produce accurate work under deadlines.
• Ability to collaborate effectively across sales, account management, vCIO, engineering, project management, procurement, finance, vendors, and client stakeholders.

Requirements

• 8+ years of progressive IT experience, including at least two years in a Solutions Architect, Sales Engineer, Senior Systems Engineer, or comparable client-facing architecture role.
• Demonstrated experience in a Managed Service Provider environment and a strong understanding of recurring services, project delivery, supportability, and client lifecycle considerations.
• Broad technical expertise across Microsoft 365, Azure, Windows Server, virtualization, identity, networking, security, backup, disaster recovery, and endpoint technologies.
• Proven ability to conduct discovery, evaluate complex environments, and design solutions that balance technical requirements, business outcomes, risk, cost, and operational readiness.
• Experience in creating detailed Statements of Work, solution diagrams, bills of materials, project estimates, and executive-ready proposals.
• Strong commercial acumen, including familiarity with solution costing, licensing, procurement, margin considerations, and the factors that influence successful project delivery.
• Excellent written, verbal, presentation, and facilitation skills, with the ability to explain complex concepts clearly to technical and non-technical audiences.
• Strong analytical, organizational, and decision-making skills, with the ability to manage multiple priorities and produce accurate work under deadlines.
• Ability to collaborate effectively across sales, account management, vCIO, engineering, project management, procurement, finance, vendors, and client stakeholders.

Company Description