[Hiring] Solution Architect @Precise Resource

Role Description

This customer-facing position serves as the critical bridge between customer IT requirements and the delivery of innovative solutions. As a Solution Architect, you’ll translate complex technical needs into comprehensive customer solutions and contracts that secure loyalty, drive profitable margins, and ensure high-fidelity delivery.

As the owner of supporting statements of work, you'll identify and mitigate deal risks from initial opportunity qualification through final negotiation. This role demands a deep understanding of our standard service offerings and cloud service delivery capabilities, combined with strong operational experience in banking technology, including integration with core banking platforms (FIS, Fiserv, Jack Henry) and adjacent fintech tools (Salesforce, cloud-native CRMs, real-time payments, digital identity platforms).

Most opportunities involve non-standard requests requiring creative problem-solving. When standard pricing and terms don't apply, you'll develop mutually beneficial solutions that meet or exceed core business needs while maintaining operational integrity and profitability.

Core Responsibilities

• Lead complex opportunities typically exceeding $1.0 million and multi-service offerings
• Gather and analyze customer requirements across:
  • Cloud-native infrastructure (Google Cloud Platform, AWS)
  • API-based integration (REST, OpenAPI, GraphQL)
  • Authentication and identity management (OAuth 2.0, SAML)
  • Microservices and container orchestration (Docker, Kubernetes)
• Coordinate subject matter experts and manage resource teams for solution costing and development
• Conduct comprehensive due diligence with clients and internal delivery organizations
• Identify and mitigate risks related to custom development timelines, system integration challenges, and regulatory compliance (PCI DSS, GLBA)
• Provide technical presales support to sales teams
• Develop and deliver compelling presentations to current and prospective customers using business intelligence tools (Looker Studio, architectural diagrams, SOW documents)
• Apply market-based pricing strategies to optimize positioning based on solution value and competitive benchmarks
• Collaborate with pricing analysts to ensure operational commitments translate accurately into cost assumptions
• Draft and manage contracts using standard templates, adapting for non-standard terms as approved
• Own approval process for non-standard terms and conditions
• Lead direct negotiations with customers and contractors to define:
  • Deployment models (cloud, hybrid, multi-cloud)
  • Integration timelines and technical dependencies
  • Security requirements, uptime SLAs, and compliance assurances
• Drive win-rate improvement through exceptional negotiation skills
• Complete risk compliance documentation and sign-off processes
• Assume informal leadership within cross-functional teams, including Engineering, Implementation, Customer Success, InfoSec, and Finance
• Serve as subject matter expert on specialized offerings:
  • Digital onboarding and account opening platforms
  • Cloud migration strategies for legacy banking infrastructure
  • Data architecture, dashboards, and real-time insights (BigQuery, Looker, Tableau)
  • Scalable customer engagement and messaging platforms

Qualifications

• Bachelor's degree highly preferred (may be substituted with demonstrated career progression)
• 4-8 years of operational experience in IT services, cloud architecture, or enterprise software delivery
• Proven ability to work under tight deadlines in demanding environments
• Independent risk assessment capabilities with strong contingency planning skills
• Business acumen with demonstrated success in negotiating upsell opportunities and margin improvements
• Core banking platform integration experience (FIS, Fiserv, Jack Henry)
• Fintech ecosystem familiarity (Salesforce, cloud-native CRMs, real-time payments, digital identity platforms)
• Cloud architecture understanding (Google Cloud, AWS)
• Financial services regulations awareness (PCI DSS, GLBA)
• Exceptional communication abilities, both verbal and written
• Strong presentation and documentation expertise, including experience with SOWs, architecture diagrams, and commercial proposals
• Project management proficiency in dynamic, deadline-driven environments
• Analytical thinking for bid pricing, cost assumptions, and P&L impact analysis
• Creative problem-solving to develop innovative solutions that exceed client expectations

Benefits

• This role has a direct impact on revenue generation and cost optimization.
• You'll typically manage approximately 15 concurrent opportunities, each requiring unique solutions and strategic thinking.
• Success in this position provides significant visibility across the organization and opportunities for career advancement in solution architecture, sales leadership, or business development.