[Hiring] Director, Solutions Architecture @Cohere Health

Role Description

We're seeking a Director, Solutions Architecture to lead our team of Solution Architects within Cohere Health's PaaS Delivery organization. In this player-coach role, you'll set the technical and business standard for how Cohere designs solutions for complex healthcare clients running large, mission-critical platforms like claims systems and utilization management infrastructure. You'll partner closely with Solution Owners, Forward Deployed Engineers, Technical Program Managers, Platform Configuration, and QA to keep solution design in sync with delivery.

This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events.

What you’ll do:

• Manage a team of 8 Solution Architects — hiring, coaching, performance management, and career development
• Set the standard for solution design quality across the team: how SAs guide clients to existing functionality, document the BRD/FRD, and design future-state workflows
• Foster a culture of engaging with customers where they are — saying yes where we can, and pushing back constructively when we can't
• Own escalations when a solution design is contested, technically infeasible, or in tension with a commercial commitment
• Balance workload and account assignments across the team as new implementations continue to ramp up
• Partner with Solution Owners, FDEs, Platform Configuration, QA, and TPMs across the Delivery org to keep solution design in sync with delivery timelines
• Represent Solution Architecture in cross-functional planning and with client executive stakeholders on complex or escalated accounts
• Build repeatable training materials, templates, and playbooks so solution quality doesn't depend on any one architect

Qualifications

• 12+ years in solution architecture, technical consulting, or similar client-facing technical roles, including significant healthcare experience
• 3+ years directly managing a technical team — solution architects, FDEs, technical consultants, or similar
• Familiarity with large, complex platforms — claims systems, utilization/care management platforms, or similarly mission-critical enterprise systems
• Demonstrated ability to lead and make decisions in ambiguous, fast-changing environments without waiting for perfect information
• Strong technical judgment paired with genuine people leadership — comfortable going deep on a hard technical problem and coaching a direct report through a tough conversation in the same week
• Deep experience with payer operations, utilization management, or prior authorization specifically
• Background scaling a technical team through rapid company growth is a plus
• Experience presenting to and influencing client executive stakeholders is a plus

Benefits

• 💻 Fully remote opportunity with about 10% travel
• 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program
• 📈 401K retirement plan with company match; flexible spending and health savings account
• 🏝️ Flex Time Off + company holidays
• 👶 Up to 14 weeks of paid parental leave
• 🐶 Pet insurance

Interview Process

• Connect with Talent Acquisition for a Preliminary Phone Screening
• Meet your Hiring Manager!
• Behavioral Interview(s)

Company Description

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.