[Hiring] Site Support Manager @Wing
Mar 26, 2025 - Wing is hiring a remote Site Support Manager. 💸 Salary: $118,000 - $154,000 usd. 📍Location: USA.
Role Description
Wing is looking for a Site Support Manager to join our Operations team based in the Southeast United States. In this role, you will be responsible for the day-to-day operations of our drone delivery service, drive operational efficiency, and provide exceptional partner support in order to expand our service to millions of customers.
- Manage the day-to-day operations and have direct oversight across partner sites in Southeast United States
- Work closely with vendors to support our day-to-day operations
- Engage with internal and external stakeholders in order to grow service delivery volumes and enhance Wing operations
- Develop, document, and maintain standard operating procedures for each partner site
- Establish, track, and implement operations KPIs across partner sites in the Southeast United States
- Problem solve issues on the ground and share information from the field to help solve problems and improve Wing Products and Services
- Be data driven and seek insights to drive operational efficiency through analysis in order to optimize operations
Qualifications
- 5+ years of scaling customer facing operations for both medium and large size operations
- 2+ years of direct leadership experience managing direct employees and vendor services/contract labor
- Demonstrated success leading large teams with execution and implementation
- Experience in data analysis and A/B testing
- Must have excellent written and verbal communication skills
- Flexibility to travel or commute to other regional sites as needed
- Strong cross functional collaboration skills
Requirements
The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.
- Salary Range: $118,000 — $154,000 USD
Benefits
Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$118,000 - $154,000 usd
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
