[Hiring] Site Reliability Engineer @Enformion

Role Description

Enformion is seeking a Site Reliability Engineer to keep our sites and APIs available, fast, and protected from abusive traffic. This role sits where reliability and security meet.

• Monitor availability, latency, and error rates across Enformion APIs.
• Define service level objectives and alerting that catch problems before customers do.
• Lead troubleshooting and resolution of production incidents.
• Run blameless post-incident reviews and track follow-up actions to completion.
• Automate recurring operational work and remediation, reducing manual toil.
• Plan capacity and tune performance across the CDN, application, and data tiers.
• Design solutions that automatically identify harmful or unwanted traffic.
• Configure and tune CDN, WAF, bot management, and rate-limiting controls.
• Analyze traffic logs to understand abusive actor behavior.
• Investigate new abuse patterns and trends.
• Enforce acceptable-use and terms-of-service policies at the infrastructure level.
• Manage infrastructure as code and apply security policy checks.
• Apply least-privilege IAM, network segmentation, TLS management, and secrets handling.
• Integrate security checks into CI/CD pipelines.
• Detect and remediate configuration drift.
• Provide evidence from automated controls for audits and client security questionnaires.
• Work with Engineering, Marketing, Product, and Legal/Compliance to update policies.
• Help marketing and product teams understand how traffic quality affects analytics.

Qualifications

• Bachelor’s degree in computer science, a related technical field, or equivalent practical experience.
• 3 years of experience with security attacks and mitigation methods.
• Hands-on experience with CDN providers (Akamai, Cloudflare, Fastly).
• Experience with Elastic/OpenSearch or a comparable platform for log mining and analytics.
• Solid understanding of TCP/IP, DNS, HTTP, and TLS.
• Proficiency in Linux administration and scripting (Python, Bash, or similar).
• Experience operating production systems in a public cloud environment.

Requirements

• Infrastructure as code (e.g. Terraform).
• Experience integrating security tooling into CI/CD pipelines.
• Container and orchestration experience, including container security basics.
• Observability tooling (e.g. Datadog).
• Experience protecting high-traffic commercial APIs.
• Familiarity with SLOs, error budgets, and incident management practices.
• Exposure to SOC 2 or ISO 27001 control environments.

Benefits

• Flexible PTO
• 401k match
• Dental/Vision/Medical