[Hiring] Site Reliability Engineer @UnitedHealth Group

Role Description

We are looking for a highly skilled Site Reliability Engineer (SRE) with strong expertise in DevOps, Observability, Infrastructure as Code (IaC), Cloud Engineering, and Platform Reliability. This role requires deep hands-on experience in building resilient, scalable, and highly available cloud-native platforms while driving automation, monitoring, security, and operational excellence across enterprise applications.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Build, operate, and support IaaS and PaaS infrastructure in Azure and AWS
• Partner with development teams to help define, track, and report on SLIs, SLOs, and SLAs
• Contribute to the development and support of platform services, including provisioning, configuration, deployment, and day-to-day operations
• Implement and support cloud-native deployments on Azure, including AKS, ACR, Application Gateway, Azure Front Door, Traffic Manager, and Key Vault
• Integrate applications and platforms with centralized logging, monitoring, metrics, and incident management systems
• Configure and maintain observability tools (dashboards, APMs, alerts) to help engineering teams safely operate applications in production
• Design, develop, and deploy AI-powered solutions and automation to address complex reliability challenges with emphasis on responsible technology use
• Leverage enterprise-approved AI tools to streamline operational workflows, automate tasks, and drive continuous improvement
• Evaluate emerging technology trends to inform solution design, platform resilience, and strategic innovation
• Participate in an on-call rotation to support software and cloud infrastructure, following documented runbooks and escalation paths
• Support root cause analysis efforts and assist with remediation by implementing automation, monitoring improvements, and reliability fixes
• Maintain and enhance operational tooling, scripts, and frameworks used for platform and service support
• Partner closely with development, cloud, security, and networking teams to troubleshoot performance bottlenecks, infrastructure incidents, network routing issues, ingress/egress connectivity problems, and firewall/WAF/Application Gateway issues
• Configure and tune alerts related to performance, availability, cost, security, and compliance signals
• Follow and help improve operational processes, contributing automation to reduce manual and repetitive support activities

Qualifications

• 3+ years of hands-on experience supporting Kubernetes (managed or bare metal) clusters in production environments
• 3+ years of experience with monitoring and observability tools (e.g., Azure Monitor, Splunk, Dynatrace, Grafana, Prometheus)
• 3+ years of experience with Microsoft Azure, including AKS, ACR, Virtual Networks (VNets), Subnets, NSGs, Load Balancers, Private Endpoints, Application Gateway, Azure Front Door, and Traffic Manager
• 3+ years of ability to participate in a 24/7 on-call rotation following documented procedures and escalation paths
• 2+ years of experience in scripting or programming languages such as Python, Go, PowerShell, or Bash for automation

Preferred Qualifications

• 4+ years of experience working in a Site Reliability Engineering, Cloud Engineering, or DevOps role
• Experience with Infrastructure as Code (IaC) tools such as Terraform, Bicep, or CloudFormation
• Experience with Azure Key Vault, Certificate Management, Secrets Rotation, Managed Identities, RBAC, and OAuth2/JWT Authentication
• Experience supporting infrastructure and applications in production cloud environments
• Experience interacting with or supporting systems that expose RESTful APIs
• Working knowledge of networking fundamentals and common internet protocols
• Understanding of identity and access management (IAM) concepts and best practices
• Basic understanding of security concepts including encryption, PKI, and common application security risks (e.g., OWASP)
• Familiarity with Kubernetes deployment and GitOps tools such as Helm
• Familiarity with IDEs and source control tools such as Visual Studio Code, GitHub, GitLab
• Experience building or integrating automated remediation workflows, intelligent incident response tooling, or machine learning infrastructure
• Microsoft Certified: Azure DevOps Engineer Expert or Azure Solutions Architect Expert
• Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)

Requirements

• *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.