[Hiring] Site Reliability Engineer @Business Needs

Role Description

This is a site reliability engineering role in the Service Health Platforms team, responsible for the operation of enterprise network observability platforms that consist of commercially available platforms and internally developed systems that ingest network telemetry. The data ingested by these systems provide the foundation for tools used by our network engineers to operate more efficiently in the context of Microsoft's scale.

• Administer and operate Windows and Linux VMs hosted in Azure to ensure they remain compliant with security and configuration standards.
• Maintain network observability platforms including syslog-ng and trapd by performing upgrades, patching, capacity planning, and authoring rules using regular expressions.
• Provide additional support for IBM SevOne Network Performance Manager and Broadcom AppNeta observability platforms.
• Manage assigned projects and program components to deliver services in accordance with established objectives.
• Identify and automate tasks with Bash, Powershell, or Python.
• Troubleshoot complex network observability configurations, software applications, and operating systems through regular maintenance.
• Deploy, configure, and manage cloud services on platforms like Azure, ensuring scalability, reliability, and cost-effectiveness.
• Implement DevOps practices and tools, including CI/CD pipelines and infrastructure as code, to automate and streamline development and deployment processes.
• Perform BCDR failover testing where appropriate.
• Participate in on-call rotation (DRI).

Qualifications

• Bachelor's degree in a technical field such as computer science, computer engineering or related field; or equivalent experience.
• 5-7 years enterprise experience in an IT systems, network, or site reliability engineering role.
• Strong understanding of network observability, including SNMP, SNMP Traps, NetFlow, gNMI.
• Hands-on experience with cloud platforms such as Azure or similar cloud platforms.
• Strong understanding of enterprise networking protocols.
• Experience with system capacity and planning, as well as functional configuration and audit.
• Experience with system planning and capacity tools and analyses.

Requirements

• Proficiency in automating tasks using Bash, Powershell, Python.
• Proficient with regular expressions.
• Experience with IBM SevOne and/or Broadcom AppNeta or similar observability platforms.
• Experienced with various source control platforms.
• Working knowledge of Ansible and playbooks.
• Intermediate knowledge of data retrieval languages such as KQL and T-SQL.
• Experience and exposure on commercially available AI platforms.

Benefits

• Opportunity to work in a very large enterprise environment.
• Gain expertise to tie network telemetry to AI workflows for performance, capacity management, and security purposes.