[Hiring] Sinhala Voice Specialist - QA Expert @Mercor

Role Description

• Make outbound calls in Sinhala following provided scenarios.
• QA calls for accuracy, tone, clarity, and naturalness.
• QA other Sinhala conversations and flag linguistic or quality issues.
• Provide clear written feedback.
• Participate in check-ins as needed.

Qualifications

• Must-Have:
• Native or fluent Sinhala speaker.
• Based in Sri Lanka.
• Strong attention to detail.
• Clear written communication.
• Preferred:
• Customer service experience.
• Data annotation / QA experience.

Requirements

• Immediate start; onboarding as soon as possible.

Application Process

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: Interview Process
• For any help or support, reach out to: [email protected]
• Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.