[Hiring] ServiceNow ITSM Implementation Specialist @Vector 70

Role Description

Vector 70 is seeking a consultant for a 1–2-year engagement as a ServiceNow ITSM Implementation Specialist, with an immediate target start date.

Seeking a ServiceNow specialist to lead the end-to-end implementation of the ITSM platform, including IT Asset Management.

Key Responsibilities:

• Map “as-is” and design optimized “to-be” workflows across the full ServiceNow ITSM lifecycle.
• Advise on configuration options and best-practices for deployment of ServiceNow ITSM.
• Connect operational ITSM processes directly with ServiceNow frameworks.
• Leverage ServiceNow ITAM experience to integrate hardware/software lifecycles into core ITSM workflows.

Qualifications

• 3+ years of hands-on ServiceNow ITSM experience.
• Proven track record delivering at least one full-lifecycle ServiceNow ITSM implementation.
• Working knowledge of ServiceNow SPM and ITAM modules.

Company Description

Vector 70 is a new consulting firm with 15 years of experience. The company is new; the people aren't. Our founders have previously founded and exited a successful consulting firm, now we've teamed up with ServiceNow veterans to build something that is cutting edge but grounded in real results for customers.

• We help companies put AI and automation to work in the real world.
• ServiceNow is our core practice, and we pair it with Anthropic and Databricks to solve problems that don't fit inside one platform.
• Within ServiceNow we focus on Security & Risk, CRM, and Workflow Data Fabric, and we deliver ITSM and ITOM work across the board.