[Hiring] Senior Technical Solutions Consultant @Innosphere Recruiting

Role Description

The Senior Technical Solution Consultant is responsible for supporting the deployment, integration, and adoption of Regology. This role combines technical expertise with a client-facing consulting and project management approach, requiring the ability to translate customer requirements into effective technical solutions.

The ideal candidate has a strong background in APIs and enterprise integrations, with a good understanding of AI concepts such as RAG and MCP. They are highly customer-facing, technically capable, and comfortable working across client, product, engineering, and sales teams.

This role requires travel to the United States, up to once per quarter. Qualified candidates must have authorization to travel to the United States.

• Serve as a customer-facing SME and Project Manager for Regology deployments.
• Act as the Subject Matter Expert for Regology integrations with enterprise systems.
• Provide customer training and guidance on the use and adoption of Regology.
• Lead technical discussions related to APIs, enterprise integrations, AI, RAG, and MCP.
• Gather and translate customer technical requirements for product and engineering teams.
• Coordinate project activities and work within the established delivery framework.
• Support API buildouts, integration troubleshooting, and technical issue resolution.
• Partner with product and engineering teams to troubleshoot integration-related challenges.
• Provide technical support during customer and sales discussions as required.
• Manage approximately 75% Regology-related activities, with the remaining 25% supporting API, product, troubleshooting, and sales initiatives.

Qualifications

• University degree in Computer Science, Engineering, Information Technology, or a related field and/or equivalent professional experience.
• 7+ years of experience in technical consulting, solutions engineering, technical project management, enterprise integrations, or similar roles.
• Strong technical knowledge of APIs and integration technologies with enterprise systems.
• Moderate understanding of AI technologies and integrations, including concepts such as RAG and MCP.
• Ability to explain technical and AI concepts to customers, troubleshoot issues, and translate requirements for product and engineering teams.
• Experience working directly with clients in a consulting, professional services, or enterprise technology environment.
• Experience coordinating technical implementations, integrations, or software deployments.
• Prior programming experience with languages such as Python, Ruby, or similar technologies is considered an asset.
• Strong communication, stakeholder management, problem-solving, and analytical skills.
• Ability to learn and adapt quickly across multiple technologies, platforms, and tools.

Benefits

• Generous Paid Time Off
• Above Average Benefits (Dental, Health, Vision, LTD, AD&D, Life & Dependent Life)
• Home Office Benefit Program
• Yearly Professional Development Budget
• Annual Fitness Benefit
• Lunch & Learns and Virtual Events
• Annual In-Person Company Celebration
• RRSP Matching Program
• Blue Jays Sports Tickets
• Birthday Club
• Celebrations