[Hiring] Senior Solutions Consultant @TraceLink, Inc

Role Description

The Senior SC Business Process Architect is a strategic and trusted advisor to customers evaluating TraceLink's Supply Chain Agentic Business Process solutions as they navigate their agentic Supply Chain journey. The role involves:

• Working closely with Sales Executive, Product Management, Value Engineering, Professional Services, and customer teams.
• Leading discovery sessions and evaluating current end-to-end supply chain processes and systems.
• Designing Agentic Business Process solutions aligned with the customer's Agentic Supply Chain Operating Model and Operating System.
• Delivering tailored demonstrations, solution presentations, technical workshops, and responses to RFPs and RFIs.
• Guiding customers through the adoption of TraceLink's OPUS Platform, OPUS Agents, Agentic Control Tower, and Agentic Business Network.
• Coordinating with Track & Trace Sales and Architect teams for customers pursuing a Track & Trace journey.

Qualifications

• 5+ years in a client-facing role combining technical presales and strategic consulting within Enterprise SaaS, life sciences, or supply chain environments.
• Demonstrated expertise in consultative and business value selling methodologies.
• Excellent verbal and written communication skills.
• Exceptionally strong technical troubleshooting and problem-solving skills.
• Familiarity with cloud hosting architecture.
• Demonstrated track record of sales achievement, technical competence, and customer satisfaction.
• Team player and collaborator.
• Innovative thinking to open expansion opportunities within Supply Chain ABP and Track & Trace.
• Up to 35% travel.

Requirements

• Drive Adoption of Agentic Business.
• Own and facilitate structured discovery to understand the customer's use cases and archetype.
• Support Customer Operational Reviews and Executive Business Reviews.
• Develop deep expertise in each customer's supply chain operating model.
• Deliver Solution-Centric Demonstrations/Workshops.
• Maintain deep, current knowledge of end-to-end supply chain business processes.
• Act as the connection between the field and the product organization.
• Own technical accuracy at every stage of the sales process.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health benefits.
• Flexible work environment.
• Opportunities for professional development and growth.