[Hiring] Senior Solutions Consultant @TraceLink

Role Description

The Senior SC Business Process Architect is a strategic and trusted advisor to customers evaluating TraceLink's Supply Chain Agentic Business Process solutions as they navigate their agentic Supply Chain journey. Working closely with Sales Executive, Product Management, Value Engineering, Professional Services, and customer teams, the Senior SC Business Process Architect leads discovery sessions, evaluates current end-to-end supply chain processes and systems, and designs Agentic Business Process solutions aligned with the customer's Agentic Supply Chain Operating Model and Operating System.

• Drive Adoption of Agentic Business
• Own and facilitate structured discovery to understand the customer's use cases and archetype.
• Become a trusted advisor for executive, business, supply chain, operations, and IT stakeholders.
• Support Customer Operational Reviews, Executive Business Reviews, commercial planning sessions, and strategic account reviews.
• Develop deep expertise in each customer's supply chain operating model, business priorities, and digital and agentic transformation initiatives.
• Translate findings into a defensible future-state roadmap.
• Introduce Track & Trace ABP to show additional value from the TraceLink platform.
• Deliver Solution-Centric Demonstrations/Workshops.
• Design and present the customer's future-state Agentic Supply Chain Operating Model.
• Work collaboratively with Value Engineering to build executive business cases.
• Serve as the definitive expert on TraceLink's Supply Chain Agentic Business Processes solutions.
• Act as the connection between the field and the product organization.
• Own technical accuracy at every stage of the sales process.

Qualifications

• 5+ years in a client-facing role combining technical presales and strategic consulting.
• Demonstrated expertise in consultative and business value selling methodologies.
• Excellent verbal and written communication skills.
• Exceptionally strong technical troubleshooting and problem-solving skills.
• Familiarity with cloud hosting architecture.
• Demonstrated track record of sales achievement, technical competence, and customer satisfaction.
• Team player and collaborator.
• Innovative thinking to open expansion opportunities within Supply Chain ABP and Track & Trace.
• Up to 35% travel.

Requirements

• Life sciences, healthcare, supply chain, ERP, or enterprise SaaS experience.
• Knowledge of supply chain planning, execution, business process transformation, operational excellence, or enterprise AI.
• Experience working in cross-functional enterprise commercial organizations and matrixed global organizations.

Benefits

• Opportunity to work in a leading company recognized for its culture and innovation.
• Collaborative work environment with a focus on customer success.
• Professional growth and development opportunities.