[Hiring] Senior Solution Engineer @Built Technologies

Role Description

Solutions Engineers (SEs) at Built are responsible for representing and delivering the most complex technical, financial, and workflow-driven aspects of Built’s platform. The Solutions Engineer, OGC specializes in supporting owners and developers by translating sophisticated real estate development and construction finance workflows into scalable, software-driven solutions. This role blends deep technical aptitude, industry expertise, and consultative sales skills. As a trusted advisor, you will partner closely with Sales, Product & Engineering (P&E), and Client Success to ensure successful evaluations, implementations, and long-term customer success.

What You’ll Do

• Pre-Sales & Solution Design
  • Own the technical evaluation phase of the sales cycle for owner and developer prospects, from discovery through solution validation.
  • Partner with Sales to deeply understand and redesign complex real estate development workflows—including pre-development, construction, draw management, and reporting—within Built’s platform.
  • Conduct detailed discovery to assess:
    • Current systems and tools (ERP, construction management, payments platforms)
    • Stakeholder pain points, gaps, and success criteria
    • Integration, reporting, and data requirements
  • Design and deliver tailored, high-impact product demonstrations for executive, finance, and operational stakeholders.
  • Clearly articulate how Built’s solutions:
    • Improve operational efficiency and transparency
    • Reduce financial risk and administrative burden
    • Drive better outcomes for debt and equity stakeholders
  • Build and present ROI-based financial models that quantify value and business impact.
• Industry Expertise & Client Engagement
  • Establish credibility as a real estate development and construction finance expert with a strong understanding of:
    • Development and construction-phase financial controls
    • Owner and developer reporting requirements
    • Risk management and compliance considerations
  • Build trusted relationships with prospective and existing clients, including C-suite and senior leadership stakeholders.
• Post-Sales & Cross-Functional Collaboration
  • Support Client Success during implementation and post–go-live by helping resolve complex workflow, reporting, or integration challenges.
  • Partner with Product & Engineering to:
    • Assess configuration and integration requirements
    • Share insights into recurring client pain points, emerging trends, and evolving owner/developer needs
    • Influence enhancements to reporting, monitoring, and controls specific to OGC use cases
  • Collaborate cross-functionally to ensure alignment across Sales, Product, and Client Success on:
    • Go-to-market messaging
    • Product positioning
    • Demo strategy and execution
• Enablement & Thought Leadership
  • Contribute subject matter expertise internally through:
    • New hire onboarding and training
    • Ongoing sales and solutions enablement
    • Best-practice documentation and playbooks
  • Represent Built externally by:
    • Participating in national and regional industry conferences
    • Serving as a proptech and owner/developer solutions expert
    • Sharing industry insights, lessons learned, and customer success stories
  • Support cross-promotion of Built’s owner/developer solutions alongside construction lending offerings for banks and non-bank lenders.

Qualifications

• Strong technical aptitude with the ability to quickly understand and explain complex systems and workflows.
• Prior experience in sales engineering, pre-sales, or consultative SaaS roles (proptech experience preferred).
• Proven expertise as a demo professional, able to tailor presentations to diverse audiences and decision-makers.
• Exceptional communication and presentation skills, capable of engaging both technical and non-technical stakeholders.

Requirements

• Experience with ERP platforms in real estate or construction environments, such as:
  • Yardi
  • Sage
  • QuickBooks Online (QBO)
  • MRI
• Familiarity with construction management platforms, including:
  • Procore
  • Sage Intacct / Construction
  • Autodesk Construction Cloud
• Solid understanding of digital payments, draw processes, financial controls, and compliance requirements.
• Experience working in or adjacent to proptech or construction technology ecosystems.

Benefits

• Built’s salary range for this position is $135,000-$150,000 USD per year plus commission.
• Salary is just one component of Built's total compensation package for employees.
• Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.
• Competitive benefits including: uncapped vacation [US ONLY], medical, dental & vision insurance.
• Robust compensation package, including equity in the form of stock options.
• Learning Grant program to support ongoing professional development.
• 401k with match and expedited vesting [US ONLY].